Trust Officer

Columbia Bank • Tacoma, WA

3d • Hybrid

About The Position

A Trust Officer is responsible for providing new business for the company through marketing programs involving contact with professionals and direct contact with potential business sources. They provide exceptional service to existing trust clients. This role will act as the quarterback on relationships pertinent to client subject matter requirements. Perform a variety of written and verbal communication tasks and projects in order to ensure satisfactory completion and implementation of work or projects. Provide in-house expertise on issues relating to trust administration. Book new business and retain business through cross-selling. Call on assigned branches regularly for branch education in trust products. Participate in community activities that provide opportunities to form business relationships with candidates for trust services. Administer accounts in a satisfactory manner, including maintaining account files. Assist clients in achieving planned goals established at the opening of their account within an acceptable level of risk. Most often administers moderately complex relationships. Other responsibilities as assigned. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned.

Requirements

• 5 years of Trust Officer experience, required.
• 5 years of experience managing moderately complex, multi-tiered trust relationships.
• Knowledge and understanding of the trust data processing system, as well as general principles of trust accounting and estate tax law.
• Strong interpersonal skills in order to effectively communicate with customers and staff.
• Exceptional verbal and written communication skills.
• Good analytical abilities to recognize and solve clients’ estate planning and investment issues.
• Effective organizational and time management skills.
• Ability to work in a team environment as well as independently.
• Basic knowledge of tax preparation, particularly for fiduciary income tax returns and estate tax returns.
• Ability to use personal computers, Windows, and related software applications.
• Basic knowledge of the commercial banking environment to facilitate trust clients’ financial needs and the trust company’s interface with commercial affiliates.
• Ability to develop referral network that helps generate new business to meet organization sales objectives.
• Ability to work within a team environment to facilitate subject matter expertise on estate planning strategies.
• Strong presentation or public speaking skills.
• Ability to write topics as subject matter expert.
• Strategic thinking on business initiatives that drive new business goals.
• Passed the CFTA Level 1 test, required.

Nice To Haves

• Bachelor’s degree, if one has practical trust experience, a bachelor’s degree is preferred.
• Cannon or other training, required.
• CTFA or MBA, preferred.

Responsibilities

• Provide new business for the company through marketing programs involving contact with professionals and direct contact with potential business sources.
• Provide exceptional service to existing trust clients.
• Act as the quarterback on relationships pertinent to client subject matter requirements.
• Perform a variety of written and verbal communication tasks and projects.
• Provide in-house expertise on issues relating to trust administration.
• Book new business and retain business through cross-selling.
• Call on assigned branches regularly for branch education in trust products.
• Participate in community activities that provide opportunities to form business relationships with candidates for trust services.
• Administer accounts in a satisfactory manner, including maintaining account files.
• Assist clients in achieving planned goals established at the opening of their account within an acceptable level of risk.
• Demonstrate compliance with all bank regulations for assigned job function.
• Keep up to date on regulation changes.
• Follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable.
• Coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learn, demonstrate, and foster the Columbia corporate culture in all actions and words.
• Take personal initiative and be a positive example for others to emulate.
• Embrace our vision to become “Business Bank of Choice”.
• Perform other duties as assigned.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k)-retirement savings plan with employer match for qualifying associate contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation
• Sick days
• Volunteer days
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior