Trust Officer II (TO II), Private Bank

Bank of America•Dallas, TX

23h•Onsite

About The Position

The Trust Officer II (TO II) serves as the primary relationship manager for a book of trusts, investment management, IRA and other fiduciary accounts. The role is responsible for delivering exceptional client service, ensuring compliance with fiduciary standards, administering complex trust relationships, identifying opportunities to deepen client relationships, and coordinating with internal partners to provide comprehensive wealth management solutions. Identifies opportunities for new fiduciary, investment, banking, and planning relationships. The Trust Officer works closely with Trust Senior Associate, Portfolio Managers, Wealth Strategists, and Banking partners to meet clients' evolving fiduciary, wealth and estate planning needs.

Requirements

Fiduciary professional with CTFA, JD or related degrees preferred
3-5+ years of trust administration, estate planning, fiduciary, private banking, or wealth management experience preferred
CTFA, JD, MBA, advanced degree or trust and estate designation preferred
Technical expertise in the areas of trust administration, fiduciary law, and estate and wealth transfer planning
Initiative/proactive approach to problem solving
Creative though prudent approach to providing solutions within Bank’s risk/reward profile
Excellent communication and relationship management skills; effective collaborator and team player.
Knowledge of policies, procedures, regulatory requirements
Ability to communicate, connect and deepen relationships
Business Development
Client Management
Customer and Client Focus
Risk Management
Wealth Planning
Client Experience Branding
Client Solutions Advisory
Decision Making
Presentation Skills
Process Management
Attention to Detail
Critical Thinking
Financial Analysis
Planning
Prospecting

Responsibilities

Proactively identify and harvest opportunities to deepen relationships within current client base
Meet with key clients periodically to maintain relationships and identify issues, new business opportunities, and provide trust, estate, and wealth transfer planning guidance
Proactively engage other specialists within the Private Bank to best meet client needs (wealth strategists, Office of Chief Fiduciary, etc.)
Fiduciary decision making
Proactively identify and resolve client issues
Document interpretation
Oversee risk management activities
Identify at-risk clients; proactively resolve issues / meet with at-risk clients as needed to drive retention
Ensure fiduciary accounts are administered in accordance with governing documents, applicable laws, regulations, and bank policies
Conduct periodic account reviews and participate in fiduciary risk discussions
Escalate and resolve fiduciary, legal, regulatory, and reputational risk issues
Oversee all administrative tasks on assigned accounts, with the support of a dedicated Trust Senior Associate