Trust Officer II

Bank of America•Chicago, IL
•Onsite

About The Position

At Bank of America, the Trust Officer II manages a book of fiduciary and investment management accounts for high-net-worth clients and beneficiaries, including multi-generational families. The role oversees the administration and business development of complex investment management and trust accounts, and works with team members to build awareness and understanding of trust products among clients, associates, and Centers of Influence. The position works with teams to drive business development and client retention, assists clients with wealth planning needs, and manages risk. It supports fiduciary administration and investment account servicing while helping clients plan, build, and transfer wealth according to their goals. Bank of America describes its workplace as committed to an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.

Requirements

  • Minimum of three years of trust administration and estate planning experience.
  • Working knowledge of trust administration, fiduciary law, and estate and wealth transfer planning.
  • Knowledge of and adherence to policies, procedures, and regulatory and legal requirements related to client accounts and portfolios.
  • Ability to identify and develop new business opportunities with existing clients and prospects.
  • Initiative and a proactive approach to problem solving.
  • Creative but prudent approach to solutions within the bank’s risk/reward profile.
  • Proven ability to confidently close sales and meet or exceed revenue targets.
  • Good people and partner communication skills and ability to work as a team player.
  • Ability to communicate and connect with high-net-worth clients.
  • Minimum education requirement: High School Diploma, GED, secondary school, or equivalent.

Nice To Haves

  • Fiduciary professional with CTFA, CFP, AEP, JD, and/or CPA.
  • Bachelor’s degree or equivalent business experience in a High-Net-Worth Trust environment.

Responsibilities

  • Provide fiduciary administration support, including reviewing trust instruments, participating in matters where the trustee exercises discretion, managing risk, and conducting periodic trust reviews.
  • Support investment management accounts, including coordinating account openings and closings, money movement, and account maintenance.
  • Work with Market leaders and engage clients and prospects to plan, build, and transfer wealth tailored to their goals while delivering a high-quality experience.
  • Ensure compliance with regulatory and legal requirements related to client accounts and portfolios.
  • Identify and develop new business opportunities by pursuing new or expanded relationships with existing clients and prospects.
  • Work with team members to promote trust product awareness and education among clients, associates, and Centers of Influence.
  • Drive business development and client retention, assist clients with wealth planning needs, and manage risk.

Benefits

  • Benefits eligibility.
  • Paid time off.
  • Resources and support for employees.
  • Annual discretionary incentive plan eligibility, with awards based on individual performance and behavior, line-of-business or group performance and contributions, and the company’s overall success.
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