Trust Associate - FineMark

Commerce Bank•Scottsdale, AZ

About The Position

The Trust Associate provides administrative and operational assistance to the trust administrator in managing trust accounts. The role performs trust department operations with a focus on account setup and transfers, asset reconciliations, transaction processing, record keeping, and tax and portfolio accounting functions. The associate processes daily transactions and supports a positive client experience through excellent operational service. The position provides daily trust administration and investment support in a growth-oriented, team-focused environment. It also serves as an alternate contact for clients and outside professionals, documenting communications and helping coordinate proactive outreach. Other duties may be assigned.

Requirements

Associate’s degree or an equivalent combination of education and experience.
At least 2 years of experience providing transactional banking services to clients or administrative/operational support to trust administration.
Strong knowledge of operational efficiency principles, productivity enhancement, internal controls, compliance requirements, and process improvement methodologies.
Demonstrated ability to drive process improvements and ensure adherence to internal controls and regulatory standards.
Organized, self-starting, and detail-oriented, with the ability to manage multiple priorities.
Inquisitive, adaptable, resilient, and a strong team player, with excellent written, verbal, and interpersonal communication skills.
Basic proficiency with Microsoft Word, Excel, Teams, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

Bachelor’s degree.
Experience at a trust and/or asset management or private banking institution.
Experience with the Trust Desk platform.

Responsibilities

Provide daily trust administration and investment support.
Use trust account and custodian systems to process daily transactions, including ACM sweeps, cash receipts and disbursements, check printing, tax cost adjustments, and transaction reversals.
Pay client bills and monitor accounts to avoid overdrafts.
Support discretionary distributions and process client gifts.
Set up new accounts, input data, monitor the account-opening process, track free asset receipts with accurate tax costs, and scan documents into the imaging system.
Implement and monitor account closings to ensure timely distribution of assets.
Act as an alternate contact for clients and outside professionals, document client communications in the contact management system, and help coordinate proactive communications.
Perform other duties as assigned.