Trust Advisor

Fifth Third BankCincinnati, OH
Onsite

About The Position

Provides exemplary client service as the client-facing fiduciary expert for Private Bank clients. Primarily responsible for managing and growing trust relationships while ensuring high-quality fiduciary administration and compliance. Partners closely with the Private Bank team to deliver integrated advice aligned to each client’s estate plans, financial goals, and long-term objectives, while representing Fifth Third’s fiduciary capabilities and strategy.

Requirements

  • Bachelor’s degree in Finance, Accounting, Law, or a related field or equivalent experience.
  • Seven or more years of professional experience; trust and estate administration or financial services experience preferred.
  • Excellent interpersonal, written and verbal communication skills, and presentation skills.
  • Ability to build trust and maintain strong client relationships in a team-based environment.
  • Growing understanding of regulatory requirements and ability to manage risk within fiduciary frameworks.

Nice To Haves

  • Understanding of trust structures, estate planning concepts, and fiduciary solutions aligned to client needs.
  • Works effectively across Private Bank and enterprise partners to deliver integrated client solutions.
  • Applies critical thinking and fiduciary judgment to navigate complex client situations and make informed decisions.
  • Demonstrates a strong commitment to delivering a best-in-class client experience and driving retention.
  • Ability to manage multiple client relationships and administrative responsibilities effectively.
  • Responds effectively to evolving client needs, regulatory expectations, and business priorities.

Responsibilities

  • Proactively builds and deepens client relationships by serving as a trusted fiduciary advisor, understanding client objectives, and delivering tailored trust and estate solutions.
  • Engages in ongoing, proactive communication regarding fiduciary strategies, trust administration, and estate planning considerations.
  • Advises on trust and estate structures, integrating fiduciary solutions with broader financial plans and client goals.
  • Oversees trust accounts to ensure proper administration, adherence to governing documents, and compliance with legal and regulatory requirements.
  • Reviews and interprets estate planning documents to ensure accurate execution of fiduciary responsibilities and client intent.
  • Identifies opportunities to expand and deepen fiduciary relationships through trust optimization strategies and proactive client engagement.
  • Partners with Private Bank teams to support business development, including participation in client presentations and fiduciary solutioning.
  • Ensures adherence to fiduciary standards, internal policies, and regulatory requirements while actively managing risk.
  • Coordinates with internal partners (tax, legal, operations, and banking teams) to deliver comprehensive fiduciary solutions.
  • Identifies at-risk relationships and proactively resolves client concerns to enhance satisfaction and retention.
  • Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

Benefits

  • comprehensive benefits
  • differentiated compensation offerings
  • incentive compensation plan
  • physical, financial, emotional and social well-being programs
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