Trust Administrator / Relationship Associate

Franklin TempletonCoral Gables, FL
Hybrid

About The Position

Fiduciary Trust International is a premier investment and wealth management firm dedicated to growing and protecting wealth across generations. We serve high-net-worth and ultra-high-net-worth individuals and families, family offices, endowments, foundations, and institutions with a dynamic and collaborative approach. Our team of investment managers, tax, and estate planning professionals collaborates to create holistic strategies that optimize client portfolios while minimizing tax impacts. As a fiduciary, our guidance is always in the best interest of our clients, free from conflicts or competing benefits. We provide boutique customization and deep expertise in specialized investment, tax, and planning strategies, supported by sophisticated technology and custody platforms. Fiduciary Trust International is part of Franklin Templeton, a global firm involved in asset management, wealth management, and fintech, offering diverse ways to help investors achieve their goals. With a global presence in over 150 countries and offices on six continents, employees experience exposure to different cultures, people, and worldwide business development. Fiduciary Trust International is seeking a Trust Administrator / Relationship Associate (RA) for its Coral Gables, FL office near Miami. The RA will collaborate with the firm's Trust Officers, Relationship Managers, and Portfolio Managers in managing the wealth and financial needs of High-Net-Worth clients. Associates will have direct interaction with HNW clients and will manage follow-up and ongoing client deliverables. Experienced RAs will gradually assume greater responsibility for smaller client relationships, allowing Relationship Managers, Portfolio Managers, and Trust Officers to focus on larger and more complex client relationships.

Requirements

  • Bachelor’s degree or equivalent experience
  • 2-5 years’ experience in financial services with client-facing experience preferred
  • Trust Administration background and knowledge preferred; ability to review and interpret trust language a plus
  • Desire to learn and grow within the client service model
  • Basic knowledge of competitors desired
  • Detail-oriented with the ability to multi-task and meet deadlines
  • Ability to work in a team-oriented environment while balancing the needs of the client
  • Effective interpersonal skills and relationship building skills
  • Ability to maintain confidentiality and handle client account information with discretion
  • Strong oral and written communication skills
  • Skilled in Microsoft Word, Excel and PowerPoint
  • Ability to work in office a minimum of three days per week (in Coral Gables, Florida)
  • Strong analytical skills with the ability to think strategically as it relates to client needs
  • Self-starter with strong problem-solving skills
  • Ability to practice good judgment while making basic business decisions
  • Ability to handle various projects and deadlines and prioritize each task appropriately

Responsibilities

  • Works with Trust Officers, Relationships Managers, and Portfolio Managers on HNW family relationships and prospects, including: account administration, preparing wealth projections, preparation of cash flows, fee reviews, and preparation of PowerPoint presentations for client meetings
  • Partners with Trust Officers to maintain client contact.
  • Acts as a key point of contact for client and intermediaries with accountants, attorneys, and other advisors
  • Reviews daily overdraft report to determine how to cure income overdrafts.
  • Coordinates with Portfolio Manager to raise cash to cure principal overdrafts
  • Initiates wire transfers, discretionary principal payments, currency transactions, bill paying, and gifts & contributions
  • Assists Trust Officers with trust terminations and account closing in coordination with our Trust Counsel and Tax Department
  • Partners with RM to understand client goals, which may include attending client meetings to better understanding the clients’ extended family and subsequent generations
  • New Account Openings: Analyzes relevant documents to begin KYC. Reviews account openings with RM to determine proper administration of account, state law requirements, beneficiaries, tax suits, and fee analysis

Benefits

  • competitive and valuable range of total rewards—monetary and non-monetary
  • annual discretionary bonus
  • 401(k) plan with a generous match
  • recognition rewards
  • comprehensive benefits package
  • range of competitive healthcare options
  • insurance
  • disability benefits
  • employee stock investment program
  • learning resources
  • career development programs
  • reimbursement for certain education expenses
  • paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
  • motivational wellbeing program
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