Truck Service Technician 3 - HOLT Truck Centers

HOLT GroupIrving, TX
Onsite

About The Position

The Level 3 Diesel Technician is a skilled technician capable of handling a wide range of mechanical repairs and performing basic to intermediate diagnostics. This role is trusted to complete most standard repairs with limited supervision and continues to build diagnostic capability. Senior-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A level three technician has a broad knowledge of the field’s standard and technical concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of standard, complex, and technical tasks; is self-starting and requires minimal supervision. The incumbent in this position is expected to model the following practices on a daily basis: Demonstrate alignment with the company's mission and core business values; Collaborate with key internal/external resources; Participate in ongoing self-development.

Requirements

  • High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program
  • Minimum of four years of experience
  • Completion of Levels 1 & 2 curriculum pathway requirements as outlined in the Leveling Description Guide
  • Has met ProTech training requirements for preceding Technician levels; Ability to learn and model HOLT’s VBL Culture
  • On-going Safety Training
  • Valid driver’s license and acceptable driving record
  • Must own and maintain the necessary tools to efficiently perform the job
  • Completion of the HOLT Truck - Tech Level 1-3 International Alignment Training Module
  • Minimum 26 billed hours per week (65% proficiency)
  • Significant amount of time spent standing
  • Constant movement and use of hands, this position requires good manual dexterity
  • Communication with customers and constant communication with co-workers
  • Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
  • Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
  • Be able to maneuver safely and work underneath equipment
  • Lifts and moves materials and equipment up to 50 lbs.
  • Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
  • Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Nice To Haves

  • CDL – Class A or B
  • ASE – Medium/Heavy Truck Certification
  • AC Certification
  • Brake System Certification

Responsibilities

  • Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
  • Troubleshoots and diagnoses complex engine malfunctions and failures with direction and minimum supervision
  • Performs detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision
  • Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
  • Provides quality control/assurance inspections of completed tasks to include road testing
  • Uses computers and related software to assist in diagnosing and reprograming engines
  • Completes documentation for service reports, timecards, parts requisition and returns
  • Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
  • Operates equipment and vehicles with possession of all necessary licenses and certificates
  • Adheres to contamination control and HAZMAT rules and regulations
  • Maintains all company equipment, tools, and vehicle in a good, clean, and working order
  • Communicates job progress to supervisor and customer as needed
  • Works overtime as required by workload and customers’ needs
  • Projects professionalism with both internal and external customers, including personal appearance
  • Acts as a mentor and coach to lower level Technicians
  • Completes all assigned Technician Training Path courses and safety training
  • Consistently maintains an average rework of less than 0.5%
  • Ensures a positive average variance consistently
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Requires regular and punctual employee attendance
  • Performs other duties as assigned
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