Truck rental counter person

Sternberg Automotive Group•Louisville, KY

5d•Onsite

About The Position

Join Sternberg Automotive Group as a Truck Rental Counter Person in Louisville, KY. In this role, you will be the primary point of contact for customers renting trucks, providing exceptional service and ensuring smooth rental processes. You will manage rental agreements, handle payments, and assist customers with their rental needs to guarantee satisfaction and repeat business.

Requirements

High school diploma or equivalent.
Previous experience in customer service or vehicle rental preferred.
Excellent communication and interpersonal skills.
Ability to handle cash and process transactions accurately.
Strong organizational skills and attention to detail.
Proficiency with computer systems and rental software is a plus.
Ability to work flexible hours, including weekends if necessary.

Nice To Haves

Proficiency with computer systems and rental software is a plus.

Responsibilities

Greet and assist customers at the truck rental counter in a professional and courteous manner.
Process rental agreements accurately and efficiently, ensuring compliance with company policies.
Provide detailed information about truck rental options, rates, and requirements.
Manage rental inventory and coordinate with the maintenance team to ensure trucks are rental-ready.
Handle payments, refunds, and deposits in accordance with company procedures.
Address customer inquiries and resolve any rental issues or concerns promptly.
Maintain a clean and organized rental counter and waiting area.
Collaborate with other team members to support overall dealership operations as needed.