Truck Leasing Account Manager

VANGUARD TRUCK CENTERS LLC•Charlotte, NC

12d•Onsite

About The Position

Vanguard Truck Centers is seeking a driven, team-oriented individual with a great attitude and a desire for success to join their growing and profitable company as a Truck Leasing Account Manager. This role is crucial to the company's mission of leading the industry in consistently meeting or exceeding customer expectations in the pursuit of profitable growth. Vanguard Truck Centers invests in its people and recognizes employees as its greatest assets, offering opportunities for career advancement.

Requirements

High School Diploma
2 years of experience in Truck Rental and Leasing
Excellent verbal and written skills
Ability to effectively communicate at all levels of the organization
Advanced mathematical skills for pricing, quoting, and selling complex equipment packages
Excellent sales, communication, and presentation skills

Nice To Haves

College degree

Responsibilities

Marketing: Consistently gather prospect data from various sources including competitors, Polk registrations, fleet seek, existing parts and service customers, ownership accounts, competitive brands, internet/LinkedIn, networking events, and trade shows.
Maintain a prospect system for storing and updating prospect data, including scheduled follow-ups (CRM, CV360, or Excel).
Contact prospects through consistent face-to-face visits, monthly sales blitzes, telephone, email, and direct mail.
Participate in market and rate surveys, collecting and qualifying data, including competitor information and market rental rates.
Participate in the preparation of annual marketing plans and measure results.
Participate in customer appreciation, retention, and satisfaction events and programs.
Sales: Conduct outside sales responsibilities including scheduled appointments with decision-makers, fact-finding calls, needs assessments, and proposals.
Prepare weekly itinerary with action plans by prospect/customer, weekly summary of activities, and weekly summary of pipeline.
Prepare and present Full Service Lease proposals in person using approved proposal formats.
Pursue achievement of assigned Full Service Lease and Commercial Rental sales quotas, including new accounts, number of vehicles, rental utilization, and revenue margin sold.
Satisfy OEM (Mack, Isuzu) training requirements.
Prepare forecasts of monthly and annual sold business and communicate with the Leasing Manager.
Sell and deliver a minimum number of FSLs per month/annually.
Write complete sales orders and process paperwork according to dealership policies.
Stay up-to-date on new products and services within the industry.
Maintain a customer follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
Maintain a prospect development system.
Conduct business in an ethical and professional manner.
Deliver vehicles to customers, ensuring they understand operating features, coverages, and paperwork.
Introduce customers to service department personnel to emphasize service quality and maintenance scheduling.
Maintain a professional appearance.
Administrative: Responsible for the proper, timely, and accurate completion of customer credit applications, rate sheets, Full Service Lease Agreements, Schedule “A” Agreements, and Commercial Rental Agreements.
Secure timely and accurate insurance binders from customers.
Assist in the collection of receivables from assigned customers or as requested.
Communicate with and assist the Leasing Manager with rental reservations, long-term rental commitments, legalization of new/replaced equipment, in-service prep of new equipment, delivery of new/replaced equipment, substitution needs, service department needs, and administrative needs (billing rates, customer information, etc.).