Truck Helper & Store Helper

THE SALVATION ARMY•West Vero Corridor, FL

About The Position

The Truck Helper & Store Helper supports donation pickups and store operations. The role rides in a Salvation Army truck on scheduled routes, helps navigate to destinations, and assists with inspecting, loading, securing, transporting, and unloading donations. It also includes preparing donation receipts, maintaining positive relationships with donors, helping load items for disposal, delivering purchased appliances and furniture, and performing routine truck maintenance. In the store, the role assists customers with donations, store policies, pricing, and purchases; places, arranges, and rotates merchandise; maintains displays; answers the store telephone and may schedule donation pickups; and cleans the store to keep it neat and inviting. The position is part time, scheduled Monday through Saturday between 8:00 a.m. and 6:30 p.m., for 29 hours per week.

Requirements

Six months of experience lifting and hauling heavy items such as appliances and furniture, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid state driver's license.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to read and follow a map and/or handwritten directions.
Ability to perform strenuous heavy work involving lifting and carrying heavy objects.
Ability to walk continuously, stoop, stand, and do some climbing, including standing and walking for extended periods.
Ability to lift, carry, and/or push or pull heavy objects weighing less than 100 pounds.
Ability to remain and become certified for job-specific certifications, licenses, and trainings.

Responsibilities

Ride along on scheduled Salvation Army truck routes to pick up donated items.
Navigate the driver to destinations using maps and/or handwritten directions.
Briefly inspect donations for acceptance under established policies and explain those policies to customers.
Lift, carry, haul, and pack donations into the truck to use space efficiently, protect items, and maintain safety.
Prepare accurate and complete donation receipts for customers.
Maintain good relationships with donors and promote a favorable image of The Salvation Army.
Unload donations at the warehouse and distribute items to appropriate locations.
Load items onto the truck for delivery to the dump.
Deliver appliances and furniture purchased by customers.
Perform routine truck maintenance, check fluid levels, and coordinate or participate in repair work as needed.
Assist store customers by explaining store policies and answering questions about pricing and purchasing.
Assist customers donating items, direct them to loading and unloading areas, and help haul donations to storage when needed.
Prepare and provide tax receipts as needed.
Place, arrange, rotate, and return merchandise to maintain neat and orderly store displays.
Answer the store telephone courteously, provide information and directions, and possibly schedule and record donation pickups.
Clean display racks, shelves, floors, windows, and mirrors to keep the store clean and inviting.