Truck Helper (9206)

The Salvation Army•Wilmington, NC

About The Position

The Truck Helper assists with scheduled donation pickups by riding in a Salvation Army truck, helping the driver navigate, and lifting, carrying, hauling, packing, and unloading donated items. The role helps protect and secure donations while in transit, distributes donations to appropriate warehouse locations, and supports vehicle upkeep and compliance with established standards. The position may also include helping with warehouse and thrift/family store work, including sorting, pricing, preparing, storing, and displaying donated goods, as well as cleaning and maintaining stores and storage facilities. When needed, the employee assumes the responsibilities of the Truck Driver. Work involves daily travel in a vehicle and physical work in stockroom, warehouse, and store environments. It requires frequently handling heavy materials weighing 50–100+ pounds and routinely standing, walking, climbing, bending, reaching, and transporting merchandise. The employee may be exposed to changing weather, noise, dust, dirt, lint, crowds, and chemical odors.

Requirements

Six months of experience lifting and hauling heavy items such as appliances and furniture, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid state driver's license.
Ability to frequently lift, carry, and/or push or pull heavy materials, supplies, and equipment weighing 50–100+ pounds.
Ability to perform duties involving frequent standing, walking, climbing ladders or steps, bending, reaching, and transporting merchandise.

Responsibilities

Ride in a Salvation Army truck on scheduled donation pickup routes.
Assist the driver with navigation using maps and/or handwritten directions.
Briefly inspect donated items for suitability and explain acceptance policies to customers.
Lift, carry, haul, and pack donations into the truck to maximize space, prevent damage, and maintain safety.
Unload donations at the warehouse and distribute items to appropriate locations.
Load items onto the truck for delivery to the dump.
Deliver appliances and furniture purchased by customers.
Tag items with coded tickets and/or prices according to established procedures.
Hang clothes on hangers and place them on racks.
Pack and label boxes and help transport them to storage areas.
Prepare unsuitable clothes for the bailer.
Move items to appropriate destinations for processing, storage, or store display.
Sort, price, and prepare donated items for display when needed, using established standards.
Maintain an orderly warehouse and clean floors, tables, and work areas.
Clean and sanitize bathrooms; replenish supplies.
Sweep, vacuum, mop, and wax floors; sweep sidewalks; clean windows; dust and polish furniture and fixtures; empty trash cans and collect grounds trash.
Assist with maintaining the vehicle in proper working order and in compliance with established standards.
Perform warehouse work as needed and assume Truck Driver responsibilities as needed.