truck/frieght replenishment team memeber (5AM)
About The Position
The Truck/Freight Replenishment Team Member provides friendly customer service, helps customers find products and solutions, and supports a fast, friendly checkout experience. The role completes truck unloading and merchandise duties throughout the store, helping maintain recovery standards and a well-merchandised, in-stock store. Team members also assist with online order processes, stocking, planograms, and store safety and shrink programs. The position includes cross-training in Custom Framing sales and production, along with other duties as assigned. This role is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. Work hours may include nights, weekends, and early mornings. The position requires applicants in the U.S. to satisfy applicable federal, state, and local legal requirements, and team members must be at least 16 years old.
Requirements
- Must be at least 16 years old.
- Must satisfy applicable federal, state, and local legal requirements for the job.
- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience is preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide a fast and friendly checkout experience and follow cash-handling standards.
- Engage customers about the Rewards program and Private Label Credit Cards, and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery.
- Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
- Support shrink and safety programs.
- Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
- Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts and partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
