truck/frieght replenishment team memeber (5AM)

Michaels • Everett, WA

7d • Onsite

About The Position

The Truck/Freight Replenishment Team Member supports store operations by unloading trucks, stocking merchandise, maintaining store recovery standards, and helping customers shop. The role also includes providing friendly, efficient checkout service and supporting store programs and processes. Team members are cross-trained in Custom Framing sales and production and may perform other duties as assigned.

This position works in a public retail store. Store areas are climate controlled, though some stock rooms may not be; assigned work may also take place outdoors when retrieving carts or unloading trucks. The work schedule may include early mornings, nights, and weekends. Michaels requires team members in this role to be at least 16 years old and to meet applicable federal, state, and local legal requirements.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions while delivering friendly customer service.
• Provide a fast, friendly checkout experience and handle cash according to standards.
• Promote the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including returns and general store recovery, to help maintain a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink and safety programs.
• Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others respectfully, maintain a positive approach in difficult situations, support the organization’s vision and values, and serve as a positive role model.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed