Trolley Operator (PT)

THE WOODLANDS TOWNSHIP•The Woodlands, TX

2d•$21 - $21•Onsite

About The Position

Responsible for transporting passengers in a safe, courteous manner, observing and complying with all applicable laws and regulations. The Trolley Operator position is also responsible for vehicle pre/post inspection for proper functioning of the vehicle and maintaining cleanliness throughout working shift.

Requirements

Exceptional customer service skills are needed.
Must be available at least two Saturday per year for training purposes.
Knowledge of State and local traffic laws, ordinances, and regulations involved in the operation of vehicles.
Ability to read maps and follow directions.
High school diploma or General Education Degree (GED).
One (1) year of related experience and/or training; or equivalent combination of education and experience.
Must be able to read maps and follow directions.
Must be familiar with State and local traffic laws, ordinances, and regulations involved in the operation of vehicles.
Thirty (30) days of hands-on operation of passenger vehicle as defined by Class B CDL with passenger endorsement.
Must possess a Texas driver’s license and meet the driver safety policy requirements.
Must possess or obtain a Class B CDL with passenger endorsement within the 180-day probationary period and maintain such throughout employment.
30 days of hands on operation of passenger vehicle as defined by Class B CDL with passenger endorsement.
Proficiency in MS Office.
Must pass a Department of Transportation (DOT) drug screen and physical.
Individuals holding a CDL must have 20/40 or better vision in both eyes, and not be colorblind. An individual may apply for a vision waiver if they have 20/40 or better distant binocular accuracy with or without corrective lenses.
Hearing requirements include being able to detect vehicle horns, emergency vehicle sirens, and train signals.
Individuals holding a CDL have good hearing.
Must be available at least two Saturday per year for training purposes.

Responsibilities

Operate transit vehicle safely and smoothly to transport passengers.
Following prescribed route and time schedule.
Assure compliance with all applicable (CDL) and DOT laws and regulations.
Assure cleanliness of vehicles to include sanitizing.
Follow instructions from Dispatch and supervisory personnel and communicate any problems to dispatch.
Complete daily vehicle pre/post trip inspections
Report for duty promptly in proper uniform and physical condition and be ready to work any route assigned.
Provide information to passengers in a helpful, courteous, efficient manner; use proper etiquette to assist passengers with disabilities.
Ensure passenger pays proper fares when boarding the trolley.
Prepare and complete all required logs and reports including reports on traffic accidents and passenger incidents.
Utilize communication systems (cell phones, radios, and MDT’s).
Operate a two-way radio system in accordance with the regulations of the Federal Communication Commission (FCC).
On fixed routes make stop announcements to passengers upon approaching prescribed destinations.
Use correct safety procedures to operate lift, secure wheelchairs, scooters, and other assistive devices.
Maintain the standards of The Woodlands Township, including but not limited to the Drug & Alcohol, ADA, EEO, Title VI, Code of Conduct and safety policies and procedures.
Ability to operate in a constant state of alertness and in a safe manner.
Maintain confidentiality of information.
This position is 100% focused on FTA grant-funded transit activity.
Perform other duties as assigned.