Trolley Driver/Tour Guide

Historic Tours of America•San Antonio, TX

19d•Onsite

About The Position

This position requires a fun-loving individual with a desire to entertain and excellent driving skills. The role involves driving a trolley on busy public streets while narrating a sightseeing tour multiple times per shift. Tour Conductors bring to life the history of America and all of the positive things that it represents. Have fun driving an Old Town Trolley and sharing the history of our region, entertaining visitors while educating them about historic San Antonio!

Requirements

Ability to learn and memorize scripted tours and routes as assigned.
Ability to work independently over long periods of times within the scope of established rules and regulations while performing tours and satisfy the needs of our guests
Ability to deal with unpleasant, angry, or discourteous people in a calm and pleasant manner
Ability to read, write, and speak clear English in order to communicate with co-workers, general public, law enforcement, and emergency personnel and to complete required paperwork correctly
Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.
Must be at least 21 years old
Valid TX CDL Class B with airbrake and passenger endorsements (Will train to acquire a CDL. Must obtain a CDL in the first month of employment)
Acceptable driving record for past three years
Must pass pre-employment MVR/background check and substance abuse testing
Must pass a DOT physical upon employment
Have a passion for helping people and making their San Antonio experience a memorable one.

Responsibilities

Drive in a safe, competent manner a non-air-conditioned trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour
Meet and deal with the general public and diverse company employees in a prompt and courteous manner
Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant composure
Maintain radio contact with dispatch during tours
Perform an interior and exterior physical inspection of the vehicle daily and accurately complete the departmental documents/forms for inspection

Benefits

Competitive pay: $22 per hour plus gratuities
Paid Training: $17 per hour
Paid vacation time (for FT Employees)
Company sponsored health and wellness plans (for FT Employees)
Paid sick time (for FT, PT and Seasonal employees)
401K plan with company matching (for FT, PT and Seasonal employees)
Fun and upbeat work environment with various award and recognition celebrations throughout the year
First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%)
Discounts in retail stores
Free admission to all company attractions