TRIO/SSS Program Coordinator

William Paterson University • Wayne, NJ

7d • $57,072 - $59,925 • Onsite

About The Position

Under the general direction of the Director of TRIO Student Support Services (SSS), the Program Coordinator supports the program’s overall management and mission to improve student retention, persistence, academic progress, and graduation rates. The Coordinator manages daily office operations, maintains program data and records, assists with financial and budget processes, coordinates events and activities, and supports compliance with federal grant requirements. The role includes administrative, financial, data-management, recordkeeping, communications, recruitment, and event-coordination responsibilities, as well as support for program evaluation, grant reporting, and student employee onboarding. Some evening and weekend work is required.

Requirements

• Associate’s degree in a related field.
• Two years of experience working in an educational setting.
• Proficiency with Microsoft Office Word, Excel, PowerPoint, and Outlook.
• Demonstrated experience with budget administration and management, program coordination, and administrative recordkeeping.
• Ability to work efficiently in a fast-paced environment with heavy student traffic and limited supervision.
• Strong communication and organizational skills and attention to detail.
• Ability to work effectively with individuals from diverse communities and cultures.
• Ability to work some evenings and weekends.

Nice To Haves

• Bachelor’s degree in a related field.
• Experience with Banner, Workday, and database programs.
• Experience with grants programs, databases, or student support programs.

Responsibilities

• Provide administrative support to the Director and staff, including answering phones, scheduling appointments, preparing correspondence, processing travel and expense forms, ordering supplies, and managing program communications.
• Support program evaluation and assessment through peer mentor reviews, focus groups, senior exit interviews, and other methods.
• Maintain program data using Blumen or an equivalent system; input, compile, query, retrieve, and report data.
• Coordinate technology enhancements and maintain electronic resources to improve program efficiency.
• Process requisitions, payroll, and other financial actions; monitor grant budget information, reconcile grant budget records, and report discrepancies to the Director and grant accountant.
• Monitor TRIO SSS cost centers and budgets in Workday, including purchasing, travel authorizations, and payments.
• Reconcile monthly P-Card statements and process purchase orders and requisitions for program expenditures.
• Maintain recordkeeping systems and compliance documentation, and secure confidential records and participant files.
• Assist the Director with data entry, forms, and reports for the Annual Performance Report (APR), including gathering and entering required information in accordance with federal guidelines.
• Coordinate logistics for faculty and student meetings, the summer bridge program, cultural experiences, and other special events.
• Generate student data reports from institutional databases to track schedules, grades, and academic progress.
• Assist with grant proposals and reports by collecting, tabulating, and formatting data and statistics for federal, state, and institutional submissions.
• Coordinate distribution, review, and tracking of program applications to verify eligibility and support enrollment metrics.
• Support recruitment, hiring, and onboarding of student employees, peer mentors, and tutors; ensure completion of HR paperwork, background checks, and confidentiality forms; approve student employee timesheets in Workday.
• Update the SSS Policies and Procedures Manual annually and as requested by the Program Director.
• Prepare the Student Handbook each academic year and create or update program materials, including brochures, postcards, flyers, website content, email communications, and social media.
• Support and participate in major university and division events, including admissions programs, orientation, welcome week, and commencement.
• Perform other duties as assigned by the Director, Assistant Director, or designee.

Benefits

• The position may be eligible for a comprehensive benefits package that includes health and dental insurance and retirement plans.
• The university describes competitive benefits, tuition support, a four-day summer workweek, and opportunities for internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree