Triage Screening Specialist
About The Position
The Wounded Warrior Project (WWP) Triage Screening Specialist is an integral part of ensuring Alumni and Family Support Members are connected to resources that promote healthy living, while removing barriers to care, and acting as the conduit to the collaborative efforts of internal teammates and external WWP partners. The Wounded Warrior Project (WWP) Triage Screening Specialist is the primary point of contact for Warriors and Family Support Members interested in mental and/or brain health services. The Screening Specialist serves as subject-matter expert and resource in the planning, coordination, and execution of and participation in mental health programs at Wounded Warrior Project, throughout the organization. The Screening Specialist provides wounded warriors with comprehensive screening, needs assessment, and coordination of internal and external resources to support these warriors and enhance their resiliency and psychological well-being.
Requirements
- Five years of experience providing mental and brain health programming or adult mental health focused case management to adults in support of their psychological well-being and readjustment.
- Two years of military/veteran experience.
- Bachelor’s degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.
- Ability to obtain ASIST Certification within 1 year of hire.
Nice To Haves
- Three years of military/veteran experience.
- Two years of experience conducting mental health intake assessments.
- Master’s degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.
- ASIST Certification.
Responsibilities
- Serve as subject-matter expert and resource in the planning, coordination, and execution of and participation in mental health programs, enhancing the quality of warrior’s resiliency and psychological well-being.
- Perform comprehensive screenings and conduct assessments of referred warrior’s or family support member’s mental health.
- Ensure the continuity of care of Alumni and Family Support Members (FSMs) through appropriate resource referrals to external mental health partners and internal programs.
- Ensure case documentation and data are maintained accurately, timely, and appropriately within WWP internal databases.
- Develop familiarity and a comprehensive understanding of all external mental health partner services.
- Serve as primary triage for internal and external mental health and wellness program referrals, and coordinate handoff to internal or external resources, as appropriate.
- Conduct routine warrior outreach and needs assessment using specific criteria identified by Wounded Warrior Project.
- Complete warrior outreach assessment and the implementation of resources to meet warrior needs.
- Develop and encourage a collaborative relationship with warriors to maximize the warrior’s ability to make informed decisions, utilizing a warrior-centric model, within organizational parameters.
- Develop and disseminate Mental Health & Wellness specific materials for other WWP teams.
- Conduct internal and external program briefs on evidence-based programs, e.g., psycho-educational briefs and other educational material for internal and external workshops, briefings, and WWP programs.
- Leverage WWP information technology platforms to create, document, and follow up with referrals generated.
- Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
- Other related duties as assigned.
Benefits
- A flexible hybrid work schedule (three days in the office, two days’ work from home)
- Full medical, dental, and vision coverage for both teammates AND family members
- Competitive pay and performance incentives
- A fun, mission-focused, and collaborative team environment
- Medical/Prescription drug
- Dental
- Vision
- Life/AD&D
- Short-term Disability
- Long-term Disability
- Employee Assistance Program
- 401(k)-retirement plan
- Competitive PTO package
- Sick Leave
- Family Care Leave
- Paid Holidays
- Birthday Holiday
- Education Assistance
- Teammate Wellness Program
- Bereavement Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
