Triage RN, Family Medicine

Mass General Brigham•Dover, NH

5d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Our practice is located in a state-of-the-art facility at 10 Members Way, Dover, NH 03820. As a Family Medicine office, we provide outstanding primary care and preventive health care to patients of all ages, from newborns to seniors. We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere. This RN role supports a high-volume ambulatory practice with a significant pediatric population, including infants and newborns. The position is primarily focused on triage, with additional responsibilities including nurse visits and cross-coverage on the clinical floor. The RN will work closely with one other nurse and collaborate with the broader care team to ensure efficient, safe, and patient-centered care delivery. We are seeking a full time, 36-hour per week RN with a set schedule of Monday, Tuesday, Wednesday, and Friday from 9:15 AM to 5:00 PM (7.25-hour days) and Thursday from 9:30 AM to 5:00 PM (7-hour day), with the expectation of flexibility to work up to 40 hours per week based on business needs. We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support. Job Summary Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment. Does this position require Patient Care? Yes

Requirements

Associate's Degree Nursing required
Registered Nurse [RN - State License] required
Clinical nursing experience 0-1 year required

Nice To Haves

Bachelor's Degree Nursing preferred
Basic Life Support [BLS Certification] preferred
Ambulatory care or outpatient experience 1-2 years preferred
Minimum of 2-3 years of Nursing Experience
EPIC experience
Pediatric/Family Medicine Nursing Experience
Phone Triage Experience

Responsibilities

Deliver direct patient care and support, ensuring high nursing standards.
Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
Educate patients and families on treatment plans, medications, and post-procedure care.
Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
Uphold infection control protocols and maintain a safe environment for patients and staff.