Triage Registered Nurse

ASIAN PACIFIC HEALTH CARE VENTURE•Los Angeles, CA

1d•$47 - $47•Onsite

About The Position

The Triage Registered Nurse primarily provides nursing care for the Triage Unit and serves as a floater RN when needed, working in a variety of units, including the back office and dispensary, at assigned APHCV service locations. The RN works with staff to provide a safe, effective, and high-quality patient care environment and clinically supervises LVNs and MAs within their scope of practice. Employees are expected to respond to emergencies according to APHCV policies and procedures and comply with its Standards of Conduct and Compliance Program. Under the direction of the Triage Unit Supervisor, the RN conducts complete triage assessments and follow-up, provides triage by phone and in person, supports efficient patient flow, recognizes urgent care needs, and helps patients obtain provider assessment or transfer to a higher level of care. Across assigned locations, the RN supports patient safety and quality of care, patient education, referrals, documentation, quality improvement, staff problem-solving, and emergency response. When assigned to the dispensary, the RN performs dispensing duties in accordance with applicable California nursing and pharmacy requirements and APHCV policies, including 340B compliance. Duties include medication labeling and storage, documentation, oversight of assigned staff, inventory coordination, and dispensary security. The RN also clinically supervises LVNs and MAs in floor and lab operations and attends assigned meetings, trainings, and agency events while maintaining accountability for professional learning.

Requirements

Current Registered Nurse license in the State of California.
Two years of experience as a Registered Nurse.
BLS certification according to American Heart Association guidelines.
Good communication and interpersonal skills.
Ability to demonstrate patience and convey a warm, caring attitude toward patients and staff.
Willingness to learn new skills.
Ability to work with people from diverse cultural, educational, social, economic, and linguistic backgrounds.
Regular, predictable attendance during clinic hours.
Ability to work efficiently and accurately with minimal supervision.
Ability to teach others.
Legal authorization to work in the United States.
A valid California driver's license with a clean record and personal automobile insurance if driving for APHCV-related activities.
Completion of Department of Justice background check and fingerprinting.
Completion of APHCV New Hire Health Clearance Certification Form and pre-employment physical, including required immunizations.
Ability to lift up to 25 pounds.

Nice To Haves

Bachelor’s degree in Nursing preferred; Associate Degree in Nursing (ADN) accepted.
Recent experience in a clinic or outpatient setting.
Proficiency in Microsoft Office applications.
Ability to communicate clearly in English and at least one of the following languages: Thai, Khmer, Tagalog, Vietnamese, or Spanish.

Responsibilities

Perform triage duties under the direction of the Triage Unit Supervisor and work to achieve and improve Triage Unit goals.
Conduct complete triage assessments and follow-up according to scope of practice and APHCV policies and procedures.
Provide triage services by phone and face to face.
Promote efficient patient flow and recognize urgent care needs, helping patients obtain provider assessment or transfer to a higher level of care.
Clinically supervise LVNs and MAs in the Triage Unit, Nursing Department, dispensary, and floor and lab operations as assigned.
Provide patient education on complex health care needs and consult providers about abnormal laboratory or test results.
Respond to patient and family concerns and maintain professional conduct and customer service.
Verify medication and vaccine dosages for Medical Assistants.
Ensure equipment is functioning, remove equipment needing repair from service, and coordinate medical supply needs with nursing leadership.
Coordinate referrals with providers and the referral unit.
Maintain accurate and timely documentation and logs; participate in quality improvement data collection and entry and support organizational improvements.
Maintain confidentiality of patient information.
Respond to and provide leadership in emergency situations.
When assigned to the dispensary, follow applicable nursing and pharmacy requirements and APHCV policies, ensure 340B compliance, label and store medications appropriately, complete required documentation, oversee staff compliance, monitor inventory, and maintain dispensary security.
Attend assigned meetings and trainings, communicate training needs, pursue professional learning, and participate in agency-wide events as required.
Perform other duties as assigned.