Triage Registered Nurse
About The Position
At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world-class cancer care close to home. By offering cutting-edge treatments, innovative research, and a patient-centered approach, we are redefining what’s possible in the fight against cancer and blood disorders. If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!
Requirements
- Valid New York State RN License
- Excellent assessment, communication, and organizational skills.
- Proficiency with an EMR (preferred)
- Prolonged periods of sitting at a desk working on a computer, standing, bending and reaching
- Must be able to lift up to 50 pounds at times.
Nice To Haves
- Proficiency with an EMR
Responsibilities
- Perform thorough telephonic symptom assessment for patients practice- wide
- Utilize evidence-based triage protocols to determine appropriate level of care and urgency while providing clinical decision-making within scope of practice.
- Deliver patient education regarding symptom management, treatment side effects, medication guidance and support.
- Coordinate care with physicians, APPs, and ancillary staff as needed.
- Maintain detailed and accurate documentation, utilizing appropriate focused assessment documentation in compliance with healthcare regulations and standards.
- Maintain strict adherence to clinical protocols, safety standards, HIPPA regulations, and practice policies.
- Provide exceptional customer service while maintaining professionalism, empathy, and efficiency in high-volume call environments.
- Support continuity of care by proactively identifying patient needs and potential barriers to treatment adherence.
- Assumes additional duties and responsibilities as assigned by the management team, consistent with organizational needs and departmental objectives.
Benefits
- Health Insurance on day 1
- Dental
- Vision
- Life Insurance
- Short- and Long-term disability
- 401k Plan
- Paid Time Off (PTO)
- 8 paid holidays (2 floating)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
