Triage Registered Nurse

Primary Health Solutions•Hamilton, OH

just now•Onsite

About The Position

Primary Health Solutions is a non-profit, safety-net healthcare provider serving Southwest Ohio with centers and school-based centers in Hamilton, Fairfield, Middletown, Oxford, Dayton, and Trenton. We have been serving the community since 1997. At Primary Health Solutions, we want to help build communities where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each stage of life from infants to seniors and provide Primary Care, Women's Health, Behavioral Health, Dental and Vision services. We’re committed to growing the capabilities of our people. Join our community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Are you ready to do impactful work that truly means something? Join us as we continue to RISE (R-respect, I - innovate, S - stewardship, E - excellence). We are seeking a dynamic candidate to join the Primary Health Solutions team as a Triage RN at our Administration office.

Requirements

Graduation from an accredited RN program.
RN License. Must hold a current, valid license in the state of Ohio.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to gain knowledge of current practice management system, Microsoft Office Suite, Internet, and Intranet.
Knowledge of examination, diagnostic, and treatment room procedures.
Knowledge of medical equipment and instruments to administer patient care.
Skill in taking vital signs.
Skill in maintaining records and recording test results.
Skill with geriatric patients and patients in lower socio-economic sectors of the community.

Nice To Haves

Ability to speak Spanish desirable.

Responsibilities

Assists patients in answering routine questions, resolving minor difficulties, and giving directions to patients as authorized by the Provider.
Documents all patient communication in patient charts to include any Provider directed instructions.
Supports the patient through the education and assistance of various drug programs.
Provides education and support to patients and families.
Schedules appointments as needed.
Facilitates coordination of care following hospital, ER utilization or follow-up from specialty providers.
Advises patients regarding payment options to include assistance programs, slide and commercial insurance eligibility.
Assists patients in basic self-management goal setting.
Provides excellent customer service to callers on a multi-line telephone system.
Must be able to communicate effectively with providers, patients, and the public.
Must be able to work as a team with other members of the call center and the employees within the health center.
Answers the phone, takes messages, and routes them to the appropriate area in a timely manner.
Applies basic active listening and behavior modification principles in goal discussions with patients.