Registered Nurse - Triage

Gulfside CareerLand O Lakes, FL
Onsite

About The Position

Reporting to the Clinical Care Manager, the Triage RN is responsible for identifying, prioritizing, and coordinating patient/family needs for the purpose of providing preventative and supportive care to the terminally ill patient/family unit with the collaboration of the interdisciplinary team. This role involves attending to patient/family complaints, proactively identifying and resolving issues, educating the community about hospice care, and assessing the physical, psychological, social, and spiritual needs of patients and their families. The Triage RN determines patient health status based on hospice criteria, provides follow-up on patient care issues, and manages after-hours coordination for continuous care, transfers, staffing, physician orders, referrals, pharmacy, and durable medical equipment. The position also requires accessing and supplementing patient data via computer, communicating pertinent information to the Clinical Care Manager and other disciplines, and ensuring cost-effective nursing care while maintaining professional standards.

Requirements

  • Currently licensed in the State of Florida as a registered nurse
  • Minimum of two (2) years nursing experience
  • Minimum of one (1) year experience in an acute care unit is desirable
  • Minimum of one (1) year experience in caring for terminally ill patients is desirable
  • Should have training in palliative care and symptom management
  • AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse

Nice To Haves

  • Hospice, oncology, or home health nursing experience preferable

Responsibilities

  • Attends to patient/family complaints and concerns
  • Takes a proactive approach to identifying and resolving potential issues
  • Educates the community regarding hospice care, philosophy, and concept through individual consultation with persons in the community
  • Provides assessment of the physical, psychological, social, and spiritual needs of the patient/family unit and initiates appropriate intervention
  • Determines the health status of the patient based on hospice criteria and identifies patient/family issues
  • Provides follow-up for information related to patient care issues and continuity of care to the appropriate CCM/RN Case Manager
  • Receives and returns telephone calls during non-business hours
  • Accesses and supplements patient data via current computer program
  • Communicates pertinent information to the CCM and necessary disciplines to ensure continuity of care
  • Coordinates and identifies services needed by patient/family unit after hours regarding continuous care, transfers, staffing, physician’s orders, referrals, pharmacy, and durable medical equipment
  • Demonstrates knowledge of Gulfside Hospice policies and procedures and pertinent federal and state regulations
  • Considers financial implications in rendering cost-effective nursing care
  • Ensures professional standards of nursing practice are maintained
  • Performs other duties as requested by the Clinical Care Manager
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