Triage Nurse, Allegheny County

UPMC•Pittsburgh, PA

2d•Remote

About The Position

UPMC Your Care is hiring a Full-Time Triage nurse to cover Allegheny County. This role offers a rewarding career where you can provide direct, one-on-one patient care. As an RN with UPMC Your Care, you’ll collaborate with a team of specialized nurses, paramedics, rehabilitation therapists, social workers, dietitians, aides, and trained administrative staff to provide personalized patient care in a home setting. You will establish rapport with patients and their families as you guide their treatment plan home. UPMC Home Health offers a career ladder for professional advancement and a robust benefits package for total well-being, including tuition reimbursement and discounted RN-to-BSN programs. Mileage reimbursement is provided at the federal rate. Final title and pay will be determined by education, experience, and certifications.

Requirements

Graduate of an accredited school of professional nursing required.
1 year of experience in triage nursing, preferably in an emergency department, physician practice, or other medical call center preferred.
Ability to provide clinical advice.
Highly developed analytical skills necessary to assess the clinical care needs of members, to assist with research and disseminate advice to minimize health risks to members, and to assist with evaluation of the adequacy and success of member telephone triage/advice practices.
Advanced interpersonal skills necessary to query callers constructively, to interact sensitively with sick and concerned patients and caregivers, and to collaborate with interdisciplinary members of UPMC Your Care, the medical community, and program stakeholders.
Ability to prioritize and perform effectively under the stress of urgent situations.
Experience with providing care to frail, clinically complex individuals with social determinants of health, including care of the older adult preferred.
Strong organizational and problem-solving skills with the ability to make decisions independently.
Self-motivation, enthusiasm, and creativity required.
Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located OR TPP
CPR is required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
Automotive Insurance
Driver's License
Act 33
Act 34
OAPSA
At time of hire, must have one RN licensure in PA.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Registered Nurse (RN)
Act 34
Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

Nice To Haves

Bachelor's degree preferred.
1 year of experience in triage nursing, preferably in an emergency department, physician practice, or other medical call center preferred.
Experience with providing care to frail, clinically complex individuals with social determinants of health, including care of the older adult preferred.

Responsibilities

Establish patients’ plans of care in collaboration with physicians, patients, and utilization management (UM) professionals to meet physicians’ orders and patients’ needs.
Coordinate case management activities across a multi-disciplinary health care team to ensure appropriate, quality patient care.
Initiate, deliver, and evaluate patient- and family-centered health teaching.
Strive to help patients achieve optimal health outcomes, delivering compassionate care with an emphasis on the patient's experience.
Complete all required documentation, including visit assessments, OASIS, 485 and verbal orders accurately and promptly on a laptop or in written documentation while in the patient's home and according to all applicable regulatory standards.
Attend compliance training and adhere to the organization’s standards of conduct, policies, and procedures in addition to all local, state, and federal regulatory guidelines.
Responsible for triaging patients and determining what level of care is needed.
Routine on-call required that covers overnights.
Routine needs to support paramedics and triage patients accordingly.
Support as needed projects related to patient care needs.