Triage Counselor

Center for Youth Services•City of Rochester, NY

1d•$20 - $21•Onsite

About The Position

The full-time Triage Counselor position is 35 hours per week with a pay range of $20.00- $21.00 per hour. The schedule for this position is Monday-Friday, 9:00am - 5:00pm. The Triage Counselor is responsible for providing crisis counseling and responsive care for youth ages 12-21 seeking Center services (Including Counseling, Emergency Housing and Transitional Living). The Triage Counselor completes a comprehensive assessment that identifies immediate needs as well as longer term developmental and/or treatment needs. This assessment includes identifying any issues related to substance use/abuse, problem gambling and other risk factors that inhibit healthy youth development. An initial Individualized Service Plan is developed based upon the assessment and goals identified by the youth, including appropriate prevention activities. S/he also provides crisis counseling for families, information dissemination and referral services, as needed. The Triage Counselor handles crisis phone calls, as well as walk in clients seeking assistance. S/he is additionally responsible for providing community outreach and networking with other agencies/providers to coordinate services for their clients. The Triage Counselors are part of a larger team of Counselors stationed at the Monroe Ave location. All Counselors are required to work evening hours occasionally, as needed.

Requirements

A minimum of a Bachelor's degree in human services, education or a related field
2 years experience or an equivalent combination of education, employment and life experience
Authorization for the agency to obtain driving record information
A valid driver's license and regular access to a motor vehicle
Automobile insurance at the level of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage

Nice To Haves

A Master's Degree
CPP/ICPS/CASAC certification
Advanced training in chemical dependency prevention- related areas
If candidates do not possess related certification, expectation is that active pursuit of these certifications will occur at the time of employment.

Responsibilities

Triage/ Assessment and Intake
Assessment of substance use/abuse, problem gambling and other risk factors
Individual and Family Crisis Counseling
Crisis Intervention
Referral Readiness and Referral
Provide chemical dependency and problem gambling prevention counseling and activities that foster skill development and/or facilitate appropriate treatment referrals
Youth Advocacy
Case Management
Parent Group Facilitation (research/science based curricula)
Maintenance of Client Confidentiality, consistent with agency policies
Neighborhood and Community Outreach
Accurate, Timely Case and Program Record Keeping
Individual and Group Supervision Participation
Staff Meetings and Training Participation
Transportation of Clients, when required and consistent with agency policies
Participation in Community Committees, Coalitions, Task Forces, etc. as assigned
Other duties, as assigned