About The Position

As a Financial Counselor I, you will play a vital role in helping patients and their families navigate the financial aspects of their care. This includes providing clear explanations of billing processes, assisting with insurance verification, and creating a welcoming, informed experience during what can often be a stressful time.

Requirements

  • High School diploma or equivalent
  • Completion of Patient Financial Services Orientation program and required annual education
  • Minimum of 2 years in a financial, business office, or customer service environment
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong typing skills
  • At least 1 year of PC/Windows experience required

Responsibilities

  • Providing clear explanations of billing processes
  • Assisting with insurance verification
  • Creating a welcoming, informed experience during what can often be a stressful time

Benefits

  • Access to educational programs
  • Well-being services
  • Professional development opportunities
  • Day-one benefits with options that support work-life balance and long-term career goals
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