Triage Coordinator

Sonic Healthcare USA • Las Vegas, NV

1d • Onsite

About The Position

Sonic Healthcare USA is a Great Place to Work certified employer dedicated to creating a supportive and inclusive environment that emphasizes teamwork and innovation. We are looking for organized, problem-solving individuals who take pride in helping things run smoothly and are seeking great benefits, the support of an all-star team, and an opportunity to grow their career. Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. This is a full-time, benefit-eligible position located in Las Vegas, Nevada, on the 1st shift.

Requirements

• High School education or equivalent.
• 1+ year accessioning experience required.
• Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate books and manuals.
• Comply with the company’s infection control policies and procedures including the Exposure Control Plan and OSHA Bloodborne Pathogens Standard to ensure a safe working environment for self and others.
• Ensure the company is operated in an efficient and cost effective manner by adhering to the attendance policies.
• Typing accurately at 40 wpm.
• Ability to pass color deficiency testing.

Nice To Haves

• College degree in a related field preferred.
• Prior laboratory experience strongly preferred.

Responsibilities

• Correlating incoming specimens with the attached case manifest and requisition/demographics; patient name, test ordered, and applicable medical insurance information.
• Establishing and maintaining effective working relationships, both internally and externally.
• Leading the team of Triage Coordinators and all their job duties.
• Training Triage Coordinators/Accessioners.
• Providing backup support to the Accessioning Manager.
• Supporting the Lead Accessioner.
• Managing workflow to the benches for the accessioners/data entry team.
• Running all end of the night Quality Control reports.
• Documenting directions on the original log sheet/case requisition for specimen forwarding based on insurance and test(s) ordered.
• Transferring information from our requisition to the appropriate requisition for cases needing to be forwarded to another lab, based on insurance capitation, or utilizing the necessary software to generate the appropriate requisition, ensuring the transfer is flawless and extremely legible.
• Ensuring all information is correct and kept with appropriate specimens.
• Developing the Shipping Manifest to be sent to each client who has specimens forwarded.
• Faxing/e-mailing logs daily or weekly, depending on the client.
• Answering telephone lines promptly in a professional manner and transferring calls or taking messages.
• Organizing filing and filing reports appropriately.
• Organizing and prioritizing assigned work in conjunction with other assigned duties and responsibilities.
• Providing backup for Pathologist work distribution.
• Ensuring productivity and close time are met for the department.
• Working and performing in a positive and effective manner with pathologists, management, and co-workers in other departments.
• Providing top-level customer service to patients and clients.
• Covering different shifts for 1st and 2nd pass teams including weekends.
• Maintaining strictest confidentiality.
• Complying with all State, Federal, professional regulations as well as company and departmental rules, policies, and procedural manuals.
• Adhering to HIPAA, Safety, and OSHA Regulations.
• Performing other duties as assigned.

Benefits

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED