Tree Lot Cashier

YMCA of Metropolitan Los Angeles•Los Angeles, CA

3d•$18 - $18•Onsite

About The Position

Under the supervision of the YMCA Tree Lot Manager, the Tree Lot Cashier leads customer service and point-of-sale operations for the Christmas Tree Lot program. The role includes selling Christmas trees and other items, processing transactions, and helping create a warm, welcoming, fun, and safe customer experience. The cashier also assists with tree lot setup and maintenance, tree handling, customer loading, and logistical and administrative support as assigned. This seasonal position is based at the Lowe Family YMCA in Pacific Palisades, California, and is performed outdoors.

Requirements

Be at least 18 years old.
Previous customer service experience.
Ability to supervise a program area and ensure the safety of members, customers, and staff.
Visual and auditory ability to recognize and respond to critical incidents and follow emergency procedures.
Ability to lift and carry trees, equipment, and other sales items, including lifting up to 50 pounds.
Strong character values, including respect, responsibility, honesty, and caring.
Strong communication skills.
Valid driver's license.
Complete child abuse prevention training before the first day in the program.
Ability to perform the essential job functions physically, visually, and auditorily, with or without reasonable accommodations.

Nice To Haves

Experience handling power tools and/or experience working at a tree lot.
Current approved First Aid/AED certification is recommended but not required.

Responsibilities

Attend all staff orientation and trainings, staff meetings as required, and work all scheduled shifts.
Arrive on time in the provided uniform and appropriate clothing for cold or rainy weather; review and approve hours and note any issues in Paycom.
Notify the Lot Manager of emergency changes to availability or work schedules, and obtain approval for breaks.
Learn and use the tree tag system, including Sold and Delivery tags.
Help unload trees and set them up for sale; trim, drill, and stand Christmas trees.
Greet customers, help sell trees and other items, and process point-of-sale transactions.
Assist customers with loading trees into or onto their vehicles.
Maintain equipment and keep the lot and facilities clean, properly set up, and free of safety hazards.
Assist the Director or Tree Lot Manager with communication, logistics, administrative support, and communicating logistical details to members and customers.
Monitor the facility or event area, provide accurate information, and respond promptly and courteously to customer inquiries, complaints, and compliments.
Follow and enforce branch policies and best practices, and explain them positively to members.
Report incidents, equipment or facility issues, policy violations, and unusual situations to the appropriate supervisor, director, or Tree Lot Manager.
Uphold YMCA safety, supervision, mandated reporting, and risk management policies.
Demonstrate YMCA Core Values of Caring, Respect, Honesty, and Responsibility, and develop competencies in Mission Advancement, Collaboration, Operational Effectiveness, and Personal Growth.
Complete other duties as assigned.