Treatment Team Manager

Everstand

1d•Onsite

About The Position

The Treatment Team Manager provides effective leadership and management to uphold Everstand’s Trauma Responsive Culture for clients, families, and staff. The Treatment Team Manager provides adaptive leadership through supportive coaching and mentoring to direct care, supervisory staff, case managers and therapists to inspire and encourage our workforce and promote integrity. He/She ensures the creation of strong systems and methods of performance excellence, while supporting the teams to embrace possibilities and develop creative solutions to ensure the demands of the program are exceeded. The Treatment Team Manager promotes Everstand’s Theory of Change within program service, ensuring the fidelity of treatment components and develops systems of accountability to sustain the treatment expectation. The Treatment Team Manager is responsible for the outcomes of the program and is responsible to identify and problem solve when data indicates that the program is not meeting the needs of the youth and families served through identified benchmarks.

Requirements

MSW and/or Master’s degree in related field. (may be obtained within the first 6 months in the position)
3 Years’ experience in Management
5 years’ experience in human services/residential field
Must be able to type 50 wpm.
Able to learn and effectively utilize different technology platforms.
Excellent computer use knowledge with Microsoft Windows 10 and 365 Office products, including Word, Excel, PowerPoint, and Outlook.
Proven effective time management, planning, communication, and interpersonal skills
Ability to problem solve.
Ability to work independently.
Ability to keep an electronic calendar (Outlook).
Ability to effectively express ideas clearly and concisely, orally ad in writing; computer literate.
Able to develop effective behavioral interventions and strategic using sound, objective decision making.
Ability to organize staffing and therapeutic programming.
Able to engage children in positive decision making.
Ability to supervise staff to ensure they engage children in a positive and effective manner.
Ability to pass a drug screen via urinalysis both prior to employment and randomly thereafter.

Nice To Haves

Possess Clinical Licensure-LMSW, LCSW, LCSW-C, LGPC, LCPC
5 years’ experience in Medical or Human Services Field

Responsibilities

Model and act in accordance with Everstand’s core values.
Demonstrate and practice Trauma Responsive leadership.
Involved in interviewing and onboarding new employees for the department. Integral in the orientation process for staff to teach clear expectations of the position and how it fits in the agency, provide ongoing support in the milieu to continue the orientation in the unit.
Coordinates with the clinical services staff, specialty services staff and other staff in the provision of services and programs for clients through the therapeutic team approach.
Develop and maintain emotional intelligence for effective self-care and the role-model for youth, staff, and families the essence of Trauma Responsive Practices.
Provides effective communication across departments and programs to ensure consistency of expectations, as well as works effectively as a member of the interdisciplinary team.
Embraces the concept of a family driven and youth guided care setting, ensuring that youth and families are integral partners in the treatment process.
Creates an environment that invites families to engage in and enhance the services provided to youth and advancing a philosophy that supports an ongoing commitment to the youth and family, promoting individualized and culturally competent services, eliminating blame and supporting the strength of each and every family member.
Work in and with the local communities, fostering collaboration and partnerships with community resources and support networks in the effort to reconnect youth and families to the natural supports that are available to them.
Fulfills the responsibly of Administrator On-Call on a rotating basis.
Oversees the supportive resources for the program, i.e. recreation, to ensure maximum benefits of integration. Provides support to the unit supervisors and therapists with regard to the coordination and implementation of the activity schedule and programming for the living unit that supports the treatment modality, while ensuring a diverse offering of opportunities for youth exposure and participation, as well as clear expectations to staff about their role to facilitate.
Oversees the implementation of the youth’s guidance plans, evidence-based practice models and any other specialized interventions in a manner that is individualized and can grow, and change based on the needs of the youth and families.
Ensures that treatment services are provided to all youth and families 24/7 in keeping with COMAR, CARF and agency standards. Ensures that there is an effective and efficient system of coordination for staff utilization related to the complexity of youth and families, i.e. transportation, crisis support, behavior management and education.
Develop systems of accountability and ensures that the policies and procedures of the agency are alive and delivered consistently throughout the program. When necessary will identify the need for corrective action. Assists with internal quality improvement investigations, as needed.
Maintain a presence in the units to provide support and coaching for staff, as well as provide opportunities to witness, demonstrate, and role model Trauma Responsive Practices and Integrated Treatment.
Responsible for ensuring the collaborative process between the unit supervisors and therapists occurs on a consistent and on-going basis to ensure that the clinical programming is developed, implemented and maintained within the lens of integrative treatment.
Obtain and maintain certification as a “user” in Everstand’s electronic health record software system, Cx360.
Demonstrates adaptive leadership through supportive coaching and mentoring to direct care, supervisory staff, case managers and therapists through regular administrative supervision and training opportunities.
Integral person responsible for the professional development of the department, recognizing the importance of addressing vicarious trauma for staff.
Responsible for providing regular feedback and annual evaluation for unit supervisors and therapists.