Treatment Foster Care (TFC) Manager

ncgCARE•Winchester, VA
•$63,568 - $81,628

About The Position

Embrace Treatment Foster Care is seeking a Treatment Foster Care (TFC) Manager to assist with overall supervision of foster care employees and related assignments for an assigned location or region. The manager is also responsible for ensuring that key performance indicators and associated metric targets are achieved. The role supervises foster care caseworkers, reviews program objectives and service needs, assigns cases, balances workloads, and recommends changes or improvements to work procedures and program policies. Managers are responsible for the quality of staff services, with review occurring through conferences, meetings, informal interactions, reports, performance appraisals, and random case reviews. The manager communicates incidents to the Executive Director within four hours and ensures serious incident reports are distributed appropriately within 24 hours. The role also supports foster parent recruitment, marketing, training, and approval as requested. It develops relationships with individuals, families, community groups, and other entities, and plans educational presentations and information sessions to promote the foster care program. The position includes local travel. Compensation is salaried, with placement in the $63,568–$81,628 range based on licensure level, education, and experience. Embrace describes its work as supporting foster children and families and providing staff with flexibility, support for manageable caseloads, and opportunities to grow in a stable, mission-driven organization.

Requirements

  • Master’s degree in social work from an appropriately accredited institution and one year of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and two years of directly related experience.
  • Alternatively, a master’s degree in a human services field from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in a human services field and three years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and four years of directly related experience; or an equivalent combination of education and experience.
  • Valid driver’s license.
  • Knowledge of methods and principles of casework supervision and training.
  • Considerable knowledge of social work principles, techniques, and practices and their application to casework and community problems.
  • Considerable knowledge of behavioral and socioeconomic problems, their treatment, and governmental and private organizations and community resources.

Responsibilities

  • Directly supervise and guide foster care caseworkers, meeting with them at least weekly and documenting supervision.
  • Review program objectives and service delivery needs with staff and formulate goals and objectives for the assigned program area.
  • Provide input to higher-level management on short-range staffing and unit planning needs.
  • Manage referrals, assign cases, and maintain balanced staff workloads.
  • Adjust work procedures to meet program demands and recommend changes affecting program goals, objectives, and policies.
  • Monitor casework and staff performance to maintain service quality, using reviews, meetings, reports, appraisals, and random case reviews.
  • Communicate incidents to the Executive Director within four hours and ensure serious incident reports are disseminated appropriately within 24 hours.
  • Assist the Executive Director with foster care recruitment, marketing, training, and foster parent approval as requested.
  • Develop and maintain relationships with individuals, families, community groups, and other entities to promote program visibility.
  • Create and plan educational presentations and information sessions to promote the foster care program.
  • Ensure key performance indicators and associated metric targets are achieved.

Benefits

  • Consumer-driven health plan coverage through Anthem
  • Health Savings Account (HSA) or Flexible Spending Account (FSA)
  • Two dental plan options through Delta Dental
  • Vision plan through EyeMed
  • Optional Dependent Care Flexible Spending Account
  • Generous paid time off
  • 401(k) or Roth IRA retirement programs
  • Financial planning and education services at no cost
  • Voluntary supplemental benefits, including accident, critical illness, and short-term disability coverage
  • Educational assistance, subject to position, hire date, and years of service
  • Licensure Residency Program for full-time clinical staff
  • Advancement and career development opportunities
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