Treatment Coordinator

Smile Doctors•Southern Pines, NC

10d•Onsite

About The Position

Olsen Orthodontics is seeking a Treatment Coordinator to join their growing team. This role is responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships. The company emphasizes a people-first culture, aiming to love people first and straighten teeth second, while fostering a fun and encouraging environment. They are looking for passionate, innovative professionals to help change the way the world smiles and offer opportunities for growth within an expanding organization.

Requirements

High School diploma or equivalent required
Minimum one (1) year experience in sales or other service industry required
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
Excellent sales skills
Ability to talk to a person, not at a person

Nice To Haves

College education preferred
Bilingual a plus, but not required

Responsibilities

Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
Understand the practice's policy on working with financials to educate patients on their payment options
Work pending reports and follow up with potential patients to schedule treatment
Preparation for patient exams
Follow up with patients to set up consultations or begin treatment and keep schedules full
Coordinate patients referred to specialists for care prior to treatment as necessary
Assist in Local Store Marketing and community events