Treatment Coordinator

Dental Management Strategies LLC • Hockessin, DE

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About The Position

Join our dynamic dental team as a Treatment Coordinator, where your organizational skills and patient-focused approach will play a vital role in delivering exceptional dental care. This position offers an exciting opportunity to contribute to a thriving practice dedicated to improving patient outcomes and fostering long-term relationships. You will work closely with the dental team, including the doctor and assistants, to ensure smooth daily operations and promote practice growth.

Requirements

• High School diploma or equivalent
• Excellent customer service skills
• Strong written and oral communication skills
• Basic computer knowledge
• Ability to prioritize and multi-task.
• Ability to handle collection of account balances from patients and coordinate financial arrangements for payments.
• Familiarity with dentistry field, specifically insurance billing, collections, and administrative functions

Nice To Haves

• Previous experience in a dental or healthcare setting preferred.
• Knowledge of dental terminology and treatment planning is a plus.
• Ability to build rapport with patients and team members.
• Proficiency in dental practice management software and Microsoft Office Suite.
• Professional appearance and demeanor.
• Ability to work effectively in a team environment and handle sensitive patient information with confidentiality.

Responsibilities

• Coordinate schedule for the dental team, including the doctor and assistants, to ensure efficient daily operations and high-quality patient care.
• Stimulate case acceptance opportunities to help the practice meet production goals and expand the patient base through effective follow-up.
• Maintain patient accounts in accordance with Dental Associates of Delaware (DAD) policies and standards.
• Establish and maintain effective communication with patients, providing exceptional customer service and addressing their needs and concerns.
• Schedule patient appointments and manage patient flow to optimize practice productivity.
• Educate patients about treatment plans, financial options, and the importance of recommended procedures.
• Collaborate with the dental team to ensure patient satisfaction and foster positive relationships.
• Report directly to the Office Manager and work closely with the assigned doctor to coordinate patient schedules and relations.

Benefits

• competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED