Treatment Coordinator (New Office Opening)

Kids Dental Brands • Greenville, NC

18h • Onsite

About The Position

We�re thrilled to announce the opening of Smile Straight Ortho (Greenville), a brand-new, state-of-the-art pediatric dental practice supported by Kids Dental Brands. Our mission is simple: to deliver high-quality, compassionate dental care to children in a fun and welcoming environment. This is more than just a job, it�s a rare opportunity to join as a founding team member and help shape the culture, workflows, and patient experience from day one. You�ll be supported by an experienced regional leadership team and connected to a strong network that values mentorship, collaboration, and professional growth.

Requirements

• 1+ years of Dental or Healthcare Receptionist experience

Responsibilities

• Coordinate and schedule appointments for patients
• Conduct initial consultations with patients to discuss dental procedures, treatments, and associated costs to patients, ensuring they have a clear understanding of their recommended treatment plans
• Act as liaison between Dentist and patient
• Provide exceptional customer service, addressing patient inquiries, concerns, and follow-up communications promptly and professionally.
• Discuss financial options, insurance coverage, and credit options that may be offered
• Routinely follow up with patients throughout the course of treatment
• Update patient education materials and maintain a professional reception area
• Maintain and update patient information in the data system in compliance with privacy and security regulations

Benefits

• Medical, dental, vision, and basic life insurance
• Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance
• Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP)
• 401(k) retirement plan with company match
• Paid time off
• eight (8) paid holidays annually
• dedicated wellness days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed