Treatment Coordinator

BAM Dental Group•Metairie, LA

6d•$16 - $20•Onsite

About The Position

Exceptional Dental is looking for energetic, positive team members to help open a brand new office with patient care at its heart! This role involves managing patient appointments, coordinating treatment plans, and ensuring a smooth patient experience.

Requirements

High school diploma
Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community
Effective verbal skills to communicate clearly and professionally with patients and staff
Professional personal presentation
Computer literacy
Exceptional hand dexterity and typing skills to work with standard software programs provided.
Near Vision - The ability to see details at close range (within a few feet of the observer) as required for computer software programs.

Nice To Haves

Prior experience in a dental office preferred

Responsibilities

Retrieve messages and e-mails regarding treatment and new appointment and act upon them
Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment. (Back-up to Greeter)
Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history, HIPAA consent, contact information, IV and oral sedation forms etc.)
Schedule appointments in consideration of production and capacity
Set up appointments with specialists when indicated; coordinate with specialists office, send x-rays, explanatory letter and provide a referral card/pamphlet for specialist to patient
Present financing options and make necessary arrangements
Prepare End-of-Day routine, including: (a) reconciling production and collection (b)preparing and making bank deposits
Make courtesy calls for treatment follow-up (post-op calls, when necessary)