Treatment Coordinator - Landmark Dental

dentalcorp•Kelowna, BC

5d•CA$30 - CA$36•Onsite

About The Position

At Landmark Dental Centre, we believe exceptional patient care starts with an exceptional team. Our supportive and collaborative group of dental professionals values teamwork, continuous learning, and creating a positive experience for every patient. Led by Dr. Brent Corlazzoli, our modern practice offers a full range of general and cosmetic dental services, including orthodontics, in a welcoming, patient-focused environment. We are committed to fostering a workplace where team members feel supported, valued, and empowered to grow their skills and advance their careers. Conveniently located on Dickson Avenue in Kelowna, Landmark Dental Centre has proudly served the community for over four years, providing personalized, high-quality dental care to our patients.

Requirements

Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience
Candidates must be legally authorized to work in Canada.

Responsibilities

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions