Treatment Coordinator

Dental Office • Pleasanton, TX

7h • Onsite

About The Position

At Republic Dental & Orthodontics, we are committed to creating exceptional patient experiences through compassionate care, clear communication, and meaningful relationships. Our team is passionate about helping patients achieve better health while providing a welcoming environment where people feel valued, respected, and cared for. We believe dentistry is about more than teeth. We are seeking a friendly, welcoming, relationship-driven Treatment Coordinator who can help patients understand recommended care, discuss financial options, and feel confident moving forward with treatment. This is a patient-facing relationship role. The right person must be genuinely friendly, professional, organized, and comfortable helping patients make important decisions about their care.

Requirements

• Friendly, welcoming, and approachable
• Patient-centered and relationship-driven
• Professional, dependable, and accountable
• Comfortable discussing treatment, insurance estimates, and payment options
• Organized, detail-oriented, and strong with follow-through
• Positive team player who communicates well with patients and coworkers
• Calm, confident, and solution-focused in a busy dental office environment
• Strong phone, in-person, and written communication skills

Nice To Haves

• Previous dental front office, treatment coordinator, or patient financial coordinator experience is strongly preferred
• Experience in presenting treatment plans and discussing financial arrangements
• Experience with Dentrix practice management software
• Comfortable using Dental Intelligence, Outlook, and Google Workspace
• Bilingual in Spanish is preferred

Responsibilities

• Present treatment plans and help patients understand recommended care
• Discuss financial arrangements, payment options, and estimated insurance benefits
• Coordinate treatment scheduling and appointment sequencing
• Follow up with patients who have outstanding treatment needs
• Build trust through warm, confident, patient-centered communication
• Maintain accurate treatment, financial, and patient communication documentation in Dentrix
• Collaborate with the doctor, clinical team, and front office team to create a smooth patient experience

Benefits

• Hourly compensation based on experience
• Bonus program opportunity
• Paid Time Off (PTO)
• Paid holidays
• Dental benefits
• Ongoing training and professional development
• Sign-on Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed