Treatment Coordinator - Dawson Dental Scarborough

dentalcorp•Scarborough, ON

9d•CA$25 - CA$29•Onsite

About The Position

At Dawson Dental Scarborough, we are committed to delivering exceptional patient care in a welcoming and supportive environment. Our experienced team provides a comprehensive range of dental services, combining clinical excellence with a personalized approach to help patients achieve and maintain healthy, confident smiles. We take pride in fostering a positive experience for both our patients and team members while serving the Scarborough community. This is a replacement job opening.

Requirements

Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience
Candidates must be legally authorized to work in Canada.

Responsibilities

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions