Treatment Coordinator

Smile DoctorsAurora, IL
Onsite

About The Position

Looking for a career that makes you smile? We’re seeking a Treatment Coordinator to join our growing team. Responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

Requirements

  • High School diploma or equivalent required
  • Minimum one (1) year experience in sales or other service industry required
  • Ability build rapport with patients
  • Ability to establish and maintain good working relationships with patients and coworkers
  • Excellent sales skills
  • Ability to talk to a person, not at a person

Nice To Haves

  • College education preferred
  • Bilingual a plus, but not required

Responsibilities

  • Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
  • Understand the practice's policy on working with financials to educate patients on their payment options
  • Work pending reports and follow up with potential patients to schedule treatment
  • Preparation for patient exams
  • Follow up with patients to set up consultations or begin treatment and keep schedules full
  • Coordinate patients referred to specialists for care prior to treatment as necessary
  • Assist in Local Store Marketing and community events

Benefits

  • Competitive salary plus Bonus Opportunity
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 2 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members
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