Treatment Coordinator

Kids Dental Brands • Danville, VA

7d • Onsite

About The Position

Triad Orthodontics is offering a full-time opportunity as a Treatment Coordinator at our Danville office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. We offer a modern, kid-friendly facility designed for comfort and efficiency, cutting-edge technology combined with a compassionate care approach, a supportive network that encourages growth into leadership roles, and the chance to make a meaningful impact on children’s health while advancing in your career journey.

Requirements

• 1+ years of Dental or Healthcare Receptionist experience

Responsibilities

• Coordinate and schedule appointments for patients
• Conduct initial consultations with patients to discuss dental procedures, treatments, and associated costs to patients, ensuring they have a clear understanding of their recommended treatment plans
• Act as liaison between Dentist and patient
• Provide exceptional customer service, addressing patient inquiries, concerns, and follow-up communications promptly and professionally.
• Discuss financial options, insurance coverage, and credit options that may be offered
• Routinely follow up with patients throughout the course of treatment
• Update patient education materials and maintain a professional reception area
• Maintain and update patient information in the data system in compliance with privacy and security regulations

Benefits

• Medical, dental, vision, and basic life insurance
• Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance
• Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP)
• 401(k) retirement plan with company match
• Paid time off, eight (8) paid holidays annually, and dedicated wellness days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed