Treatment Coordinator
Squire Dental Management LLC•Allentown, PA
•Onsite
About The Position
Join a supportive, patient-centered dental team where your skills truly matter. Are you a motivated, team-oriented & reliable Dental Team Lead looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!
Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in dental front office or treatment coordination
- Excellent verbal communication and customer service skills
- Knowledge of dental procedures, terminology, and insurance
Nice To Haves
- Proficiency in dental software systems (Denticon)
- Prior experience as a peer leader, trainer, or mentor
- Experience presenting large treatment plans in general, ortho, or specialty settings
- Familiarity with third-party financing platforms (e.g., CareCredit, Sunbit)
Responsibilities
- Present treatment plans and explain procedures, timelines, and financial obligations in a clear and compassionate manner
- Review insurance benefits and calculate patient out-of-pocket costs
- Coordinate scheduling of future appointments based on provider availability and treatment needs
- Offer and review payment plan options and financing resources with patients
- Act as a liaison between clinical staff and front desk to ensure treatment planning accuracy
- Follow up with unscheduled treatment to encourage case acceptance
- Maintain accurate patient records, notes, and financial agreements in the dental software
- Monitor treatment acceptance metrics and work to improve patient engagement
- Ensure compliance with HIPAA and Squire Dental financial policies
- Deliver exceptional service while supporting a positive, team-oriented culture
Benefits
- Competitive pay
- Medical, Dental and Vision insurance options
- Short-term and long-term disability insurance
- Life insurance gifted to you
- 401(k) with employer match
- Paid time off and paid holidays
- A team culture focused on growth, communication, and high-quality care
- Work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
