Treatment Coordinator

Real Life Dental Care•Christiansburg, VA

24d

About The Position

The Treatment Coordinator works in a growth-focused, team-driven dental practice committed to patient care and a high standard of excellence. The role coordinates patient treatment plans, appointments, insurance verification, patient accounts, payments, financing, and schedules, while supporting marketing activities and patient communications. The practice culture emphasizes fanatical patient focus, commitment to excellence, radical candor, enthusiasm, and creative advantage.

Requirements

High school diploma or equivalent.
At least two years of front-office experience, preferably in a dental setting.
Proficiency with Microsoft Office Suite.

Nice To Haves

Knowledge of dental software, with Open Dental specified as strongly preferred.
Front-office experience in a dental setting.

Responsibilities

Educate patients about, consult on, and present treatment plans.
Schedule and confirm patient appointments.
Verify insurance for all clinical appointments.
Enter information into dental software and patient accounts.
Review patient accounts to ensure information is complete and accurate.
Collect payments due for services rendered.
Use financing options to support treatment case acceptance.
Develop and maintain doctor and hygiene schedules as necessary.
Support marketing and promotional activities to increase and stimulate new-patient growth.
Greet patients and check them in and out before and after treatment.
Review online scheduling.
Promptly answer incoming calls and place outbound calls.