Treatment Coordinator

Dental Office•Casa Grande, AZ

6d•Onsite

About The Position

Villago Family Dental is seeking a reliable and friendly Treatment Coordinator to join our dedicated team of dental professionals. Our practice is recognized for offering the community a comprehensive range of services utilizing state-of-the-art technology and a modern approach. The ideal candidate for this role possesses a keen eye for detail and thrives in a fast-paced environment. If this sounds like you, submit your application today!

Requirements

1+ years of prior dental treatment coordinating experience is required
Knowledge of Dentrix software

Nice To Haves

Bilingual in Spanish is a plus

Responsibilities

Greet patients in a friendly and professional manner
Check patients in and out efficiently and accurately
Answer incoming phone calls and assist patients with questions and concerns
Schedule, reschedule, and confirm patient appointments
Maintain an organized and productive schedule
Monitor the schedule for openings, cancellations, and opportunities to fill appointments
Collect patient payments and accurately post payments to patient accounts
Review and update patient demographic and insurance information
Obtain necessary patient forms and signatures
Maintain accurate patient records in Dentrix
Follow office policies regarding cancellations, no-shows, and appointment changes
Verify insurance eligibility and benefits as needed
Communicate with insurance companies regarding patient benefits and coverage
Maintain patient confidentiality and comply with HIPAA requirements
Review diagnosed treatment plans with patients and explain recommended treatment in a clear and professional manner
Educate patients about the importance of completing recommended treatment
Discuss estimated insurance benefits and patient portions
Explain available payment and financing options according to office policy
Schedule treatment while the patient is in the office whenever possible