Treatment Consultant

Team Perio•Redding, CA

1d•Onsite

About The Position

Team Perio is growing, and we are looking for awesome people to join our team. We value safety, predictability, positivity, and helping people experience dental surgery in a positive way. We pride ourselves on maintaining a healthy office culture with competitive pay and benefits. The ideal candidate will have a passion for providing excellent patient experiences and work well within a team. This position represents the practice in all facets of patient services. This is a full-time position with benefits.

Requirements

Minimum of 1 year of experience in office administration, banking, real estate, or another applicable field involving strategic financial conversations
Comfortable discussing finances with patients and presenting treatment as prescribed by our doctors
Knowledge of insurance and billing is helpful
Sustained positivity and energy throughout the day
Clear and confident communication with patients and team members
Strong attention to detail and professionalism
Ability to manage follow-up systems and patient accountability

Responsibilities

Helping patients understand the value of their investment in dental health and reviewing the financial options available to support their care.
Greet and educate patients, explaining treatment plans in clear, patient-friendly terms
Address patient concerns with empathy and professionalism
Present financial options and guide patients on insurance benefits
Collect and process payments
Coordinate treatment with the clinical team and referring practices
Work with Dental Surgical Assistants to ensure treatment plans are accurate and phased correctly
Follow up with patients to support treatment acceptance and completion
Schedule appointments, answer calls, and maintain accurate patient records
Ensure smooth patient flow and a clean, organized work environment