Treasury Management Specialist

Climate First Bank

2d•Remote

About The Position

We are seeking a Treasury Management Specialist who'll be a part of our Deposit & Treasury Operations team and will serve as the subject matter expert for treasury products and services. You will uphold and enhance our standards for exceptional support is provided for both business Online Banking clients and branch staff. You will monitor the onboarding and training of business online banking clients, manage the account and customer reviews, report reviews processes, and assist with escalations through researching online banking and TM service issues to resolution.

Requirements

Minimum of 5+ years of progressive experience within treasury operations.
Experience primarily in banking sales, service and management and ideally supported by an AAO certification.
Jack Henry Silverlake experience preferred.
Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You proactively drive projects to completion while solving problems efficiently and operate with great attention to detail and limited supervision. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.
Organization & Efficiency- You manage your time expertly, stay focused under pressure, and stay agile in an ever-changing environment. You’re a master multitasker and consider “dropped balls” a four-letter word. Dynamic, creative and high growth environments inspire you and allow you to perform at your best. You operate with maximum precision and ensure that your work product is error free.
Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.
Banking & Fintech Acumen - Your background is primarily in banking, and you understand banking, banking processes and products deeply. You are also a compliance wiz with excellent knowledge of regulatory requirements.
Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product and streamline processes. You are well versed in Microsoft Office programs, especially Excel.
Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know what it takes to operate as a part of a larger team and cherish opportunities to contribute to the big picture. You’re dependable, communicate clearly and always happy to lend a hand where needed.

Nice To Haves

AAO certification
Jack Henry Silverlake experience

Responsibilities

Assist with risk assessments & help achieve positive audit outcomes.
Ensure that clients are notified annually regarding updates to NACHA rules and regulations.
Ensure reports are reviewed for service usage and transaction limits to identify underutilized services and reduce fraud risk.
Review increase logs for TM services to ensure approvals are documented and updated as required.
Develop and improve procedures, welcome packets, and TM forms to promote efficiencies and reduce risk.
Create and update reports within the Reporting Model System and BI, especially those to monitor and review Treasury Management Clients and services to ensure ACH services which require compliance with NACHA regulations.
Review service usage and transaction limits to identify underutilized services and reduce fraud risk.
Ensure efficient management of the daily operations for the department including business internet banking, ACH originators, Merchant Capture (RDC), wire originators, Bill Pay, Check/ACH Positive Pay, Insured Cash Sweep and Lockbox, ensuring set-up, troubleshooting, training and regular reviews.
Review customer requests, schedule new payments, modify existing payments, process returns, process wires and balance the originated entries.
Adopt a commitment to environmental, social, economic, and racial justice.
Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

Benefits

Annual bonus, incentives and equity
100% employer-paid health coverage for employees
Employer contribution for dependents
Medical, Dental & Vision Insurance
Health Savings Account (HSA)
Free Telemedicine access via Teladoc
401(k) with 6% Employer Match — No Vesting Period
Employee Stock Options
Exclusive Employee Banking Perks
0% Financing for Employee Solar Loans
Employee Only Mortgage Product with exclusive interest rates and terms
0% Financing for Eligible Electric Vehicles (EVs)
Referral Incentives
2–4 Weeks of Vacation based on officer level plus additional tenure-based time
64 Hours of Paid Sick Time for all full-time employees
Company-Paid Life Insurance
Short- & Long-Term Disability Insurance
Voluntary Life, Accident & Critical Illness Coverage
Employee Assistance Program (EAP) with free counseling, legal, and financial services