Treasury Management Specialist

Alma Bank • New York, NY

19d • Onsite

About The Position

Alma Bank is currently looking to hire an experienced Cash Management Specialist. The Cash Management Specialist at Alma Bank plays a pivotal role in overseeing the day-to-day Online Banking and Cash Management Administrative functions within the Electronic Banking department. This position involves managing various aspects of Cash Management Products Administration, including ACH Origination, Lockbox Administration/Process Control, Remote Deposit Capture, Funds Transfer, Account Analysis, Positive Pay, and Sweeps. The specialist ensures seamless operations and superior service delivery in these critical areas of electronic banking.

Requirements

• Bachelor’s degree in relevant discipline preferred
• Three to five years Cash Management experience.
• Knowledge of appropriate software systems.
• Proficiency with Microsoft Office suite.

Nice To Haves

• Excellent interpersonal, organizational, problem solving, analytical, communication, presentation and customer service skills.
• Knowledge of Cash Management products.
• Ability to understand internal bank policies and procedures and remain in compliance with bank regulations.
• Superior technical skills and expertise in software product implementation, training and functional financial software support.
• Effective communication with all levels of customers’ staff, including CFOs and CEOs.
• Ability to work with minimal supervision and apply creative and innovative solutions while focusing on profitability and customer needs.
• Ability to create and execute user acceptance test plans.
• Ability to work in a cross-departmental environment

Responsibilities

• Perform customer due diligence and assess the financial stress level for potential Cash Management customer prior to approval.
• Coordinate with lockbox provider to address and resolve customer issues and inquiries.
• Analyze customer transaction activities and recommend exposure limits for ACH Origination, Remote Deposit Capture, and Wire Transfer Online.
• Assist customers requiring additional training or troubleshooting issues on all products.
• Maintain Cash Management portfolios and conduct periodical assessments of each service.
• Analyze complex Cash Management product setups and troubleshoot any related problems.
• Prepare Cash Management package including setup forms, agreement and disclosures.
• Coordinate and facilitate testing with core providers for Mobile Banking and Online Banking.
• Research non-routine/complex Cash Management product-related problems and communicate findings/resolutions to managers and internal customers.
• Assist in maintaining departmental policy and procedure manuals.
• Complete and review various reports related to banking transactions and process daily operational reports.

Benefits

• Salary commensurate with experience.
• Alma Bank employees work in an open and collaborative environment.
• Alma Bank Offers its eligible employees a generous matching 401(k), excellent healthcare coverage (medical/dental/vision), short- and long-term disability, life insurance and long-term care options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees