Treasury Management - Product Manager Sr (Payables)

Flagstar Bank•New York, NY

2d•Remote

About The Position

A Treasury Management-Product Manager Sr is responsible for the research, design, development, and delivery of new value-added products to augment and enhance product lines, improve competitive position, and increase revenues while ensuring compliance with industry regulations and rules. Employs an end-to-end view of payment products across the enterprise, first taking measure of the bank’s current capabilities and then layering over these products the lens of the customer. Stays informed on evolving technologies and markets to ensure the bank is consistently on the forefront of next generation products and services, and employs that knowledge in developing and delivering products that will ensure market leadership. Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and customer service; and to ensure products are launched in accordance with business needs and priorities. This role is a strategic thinking yet process-oriented professional with superior skills at managing projects. The role requires an inherent ability to see the big picture of the market evolution and connect to the customer of today and shepherd them into the future.

Requirements

Undergraduate Degree (4 years or equivalent) in Business Administration, Economics, Marketing or related field.
8+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry.
5+ years of experience developing and driving product strategy or sales.
Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results.
Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps.
Experience with digital product development, including ability to work cross-functionally to drive delivery.
Excellent interpersonal, verbal and written communication skills.
Detailed wholesale receivables/payables solutions expertise.
Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment.
Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.
Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.
Demonstrated continued growth of knowledge on understanding of treasury management products and services.
Expertise related to business cash flows, accounting processes and financial optimization.
Expertise in value propositions related to treasury management applications within a corporate treasury environment.
Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
Developed sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.
Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.
Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Nice To Haves

Master's Degree (or Postgraduate equivalent).
Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred.

Responsibilities

Ideate and develop compelling products for Flagstar’s retail and wholesale clients.
Oversee product metrics, launches and product performance and ensure success against product goals and expectations.
Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
Keep abreast of industry – along with both traditional and non-traditional competition.
Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
Work closely with MIS/Data science team and translate business requirements as required.
Work closely with business leaders to understand business objectives.
Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
Aggressively learn industry dynamics.
Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails.
Develop, maintain and own product roadmap that balances strategic objectives, capital investments, differentiation in the marketplace, customer experience, compliance & risk, and sales & distribution needs.
Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships.
Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.
Solve problems with creativity; Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation.
Play a lead role in marketing products.
Ensure proper training and education on product positioning and functionality.
Ensure products resonate with customers through research and that product maintenance is continuous.
Actively promote and support the product portfolio throughout the organization.
Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact.
Performs special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
Accountable to maintain compliance with applicable federal, state and local laws and regulations.