Treasury Management Officer I

First Federal Lakewood•Lakewood, OH

just now•Onsite

About The Position

The Treasury Management Officer 1 is focused on growing acumen and skills related to developing new depository business, managing all elements of the sales cycle and closing. Responsible for sales of depository solutions to existing and prospective clients. Seeks guidance from experienced team members and pursues opportunities for growth.

Requirements

1-3 years of experience in banking or financial services is required.
Certified Treasury Professional or willingness to complete certification is required.
Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Bachelor’s degree in Business Administration (or other related field) OR equivelant experience is required.

Nice To Haves

Sales experience is preferred.
Cleartouch, Nautilus, various government and investor software/web portals is preferred.
CRM is preferred.
Master's degree is preferred.

Responsibilities

Develops new cash management business by calling on current and prospective customers; negotiates deposit pricing and terms within approval limits; builds deposit relationships by cross-selling cash management and bank products and services; works with loan officers and branch managers to present businesses with the best deposit services to meet their needs.
Works with experienced team members to understand and build experience with needs analysis processes. Responsible for all customer and/or prospect needs analysis. Manages the sales process to include depository proposal to implementation; in conjunction with loan officers and/or individual basis.
Builds, develops and maintains profitable depository relationships with new and existing customers. Focused on building professional network for the purpose of future business growth.
Builds relationships with loan officers. Coordinates sales efforts with loan officers in order to acquire new business and strengthen existing relationships.
Works with the commercial lending team to ensure ongoing customer service is provided to all business depository customers.
Projects a positive image of the organization while participating in community activities. Follows the lead of experienced team members while striving to enhance the bank’s image/visibility and to form and strengthen business contacts and banking customer relationships.
Develops understanding of nuances of public fund customers including courts, cities, universities, hospitals; etc. Manages customer relationships with these organizations.
Grows relationship and understanding of internal partnership with Marketing department. As assigned, works with Marketing to develop materials to be used by other calling officers for purposes of cross-selling non-credit business products and services; prepares sales presentations and proposals, including analysis of client accounts to determine the optimum cash management products to save them time and money; maintains knowledge of bank products and services; assists Marketing department in developing new non-credit business services and manages the rollout of the services.
Builds acumen and keeps up-to-date with government regulations and the bank's policies and procedures regarding lending, savings, and related operations and procedures; keeps current with competitive product and service offerings to maintain a level of knowledge consistent with industry demands.
Assists with training other lending officers in the bank’s non-credit business products so they can recognize sales opportunities to refer to cash management area; ensures that the cash management program and calling efforts are in compliance with the bank’s regulatory policies, procedures, and guidelines.
Assists with managing service providers and vendors effectively; structures relationships with service providers in a strategic manner; sets expectations; develops performance metrics; measures vendor performance, provides feedback and holds accountable.
Complies with all applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations.
Other Duties as assigned.