Treasury Fulfillment Advisor - Implementation Project Consultant

Bank of America•Farmington, NM

4d•$75,100 - $102,200•Onsite

About The Position

This job is responsible for acting as the primary interface to a small portfolio of high revenue and complex Treasury clients. Key responsibilities include leading, directing, influencing, and coordinating implementation of highly complex, treasury, cash management, card, merchant and depository products and services, while leveraging subject matter expertise. Job expectations include using sound judgment and discretion for decision making on escalated matters, while driving operational excellence and providing key input to process improvement initiatives.

Requirements

Strong understanding of disciplined development methodologies, with the ability to consistently apply best practices, standards, and procedures
Proven ability to build and maintain effective working relationships with peers, client groups, and senior management
Demonstrates strong ownership, initiative, and excellent follow-through on assignments
Comfortable engaging directly with clients and business partners, with a track record of successful client interaction
Effective presentation skills, with the ability to communicate ideas clearly in group settings
Hands-on experience in requirements gathering and translating business needs into actionable deliverables
Self-motivated and able to work independently with minimal supervision
Solid knowledge of project management practices, with the ability to deliver projects on time and within budget
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Excellent written, verbal, and presentation communication skills
Ability to convert high-level concepts into detailed, actionable information tailored to diverse audiences

Nice To Haves

Attention to Detail
Client Management
Critical Thinking
Customer and Client Focus
Oral Communications
Account Management
Adaptability
Analytical Thinking
Coaching
Written Communications
Active Listening
Collaboration
Influence
Problem Solving
Stakeholder Management

Responsibilities

Consults with client through implementation of treasury product package
Facilitates internal and external client calls to work through implementation requests for successful completion
Troubleshoots, researches, and responds to internal client team requests for resolutions
Leverages key stakeholders to drive process improvement and operational excellence
Provides coaching to teammates relative to productivity, client satisfaction, and problem resolution
Resolves complex escalations using sound judgment and decision making