Traveling Operations Specialist

CentricityAustin, TX
Remote

About The Position

Lead Community Operations: Serve as the interim operational leader at student housing communities nationwide. Quickly assess property operations, team performance, and business needs to implement solutions. Partner closely with Regional Managers and property teams to execute business objectives and operational strategies. Ensure communities consistently meet Yugo standards for resident experience, asset maintenance, and operational excellence. Develop and Coach Teams: Build, mentor, and develop high-performing onsite teams. Support onboarding, training, and performance development of property staff. Provide leadership during transitions and periods of organizational change. Foster a positive, collaborative, and accountability-driven culture. Drive Leasing, Marketing & Resident Experience: Execute effective leasing and marketing strategies to maximize occupancy and revenue. Train teams on Yugo leasing and marketing best practices. Monitor resident satisfaction and support successful residence life programming. Build strong relationships with residents, guarantors, clients, and internal stakeholders. Manage Financial Performance: Develop and oversee annual operating budgets and property business plans. Analyze financial performance, prepare variance reports, and implement revenue-enhancement strategies. Oversee rent collections, account reconciliations, and accounts payable processes. Support cash management initiatives that drive NOI and asset value. Protect and Enhance Assets: Ensure communities are maintained to Yugo's operational and brand standards. Oversee preventative maintenance programs, safety inspections, and compliance requirements. Lead annual turn planning and execution. Collaborate with clients and corporate teams on capital improvement projects. Support Operational Excellence: Serve as a trainer and operational resource to ensure consistency across the portfolio. Reinforce Yugo policies, procedures, and best practices. Meet critical deadlines and support teams in achieving operational goals.

Requirements

  • Bachelor's degree in Business Administration, Hospitality, Real Estate, or a related field.
  • Minimum 4 years of property management experience in residential rental housing.
  • Ability and willingness to travel extensively (80-90%) nationwide.
  • Valid driver's license and ability to travel frequently, including extended assignments.

Nice To Haves

  • Student housing experience strongly preferred.
  • Experience leading teams through operational transitions, new acquisitions, or management changes.
  • Experience with RealPage or comparable property management software.

Responsibilities

  • Serve as the interim operational leader at student housing communities nationwide.
  • Quickly assess property operations, team performance, and business needs to implement solutions.
  • Partner closely with Regional Managers and property teams to execute business objectives and operational strategies.
  • Ensure communities consistently meet Yugo standards for resident experience, asset maintenance, and operational excellence.
  • Build, mentor, and develop high-performing onsite teams.
  • Support onboarding, training, and performance development of property staff.
  • Provide leadership during transitions and periods of organizational change.
  • Foster a positive, collaborative, and accountability-driven culture.
  • Execute effective leasing and marketing strategies to maximize occupancy and revenue.
  • Train teams on Yugo leasing and marketing best practices.
  • Monitor resident satisfaction and support successful residence life programming.
  • Build strong relationships with residents, guarantors, clients, and internal stakeholders.
  • Develop and oversee annual operating budgets and property business plans.
  • Analyze financial performance, prepare variance reports, and implement revenue-enhancement strategies.
  • Oversee rent collections, account reconciliations, and accounts payable processes.
  • Support cash management initiatives that drive NOI and asset value.
  • Ensure communities are maintained to Yugo's operational and brand standards.
  • Oversee preventative maintenance programs, safety inspections, and compliance requirements.
  • Lead annual turn planning and execution.
  • Collaborate with clients and corporate teams on capital improvement projects.
  • Serve as a trainer and operational resource to ensure consistency across the portfolio.
  • Reinforce Yugo policies, procedures, and best practices.
  • Meet critical deadlines and support teams in achieving operational goals.

Benefits

  • Competitive salary
  • Bonus eligibility
  • Comprehensive benefits
  • health, dental and vision
  • 401k + 4% employer matching
  • Three weeks of PTO
  • Paid Wellness Time
  • 11 paid Holidays
  • Minimum one-week paid wellness time
  • Paid Parental Leave
  • 1 Paid Volunteer Day
  • 1 Paid YuDay
  • Company paid STD, LTD and Life insurance
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