Traveling Field Services IT Technician

Riverside Technologies Inc • Riverside, MO

8h • Onsite

About The Position

Riverside Technologies, Inc. (RTI) is seeking a skilled Field Services Technician to join our team. In this role, you will provide hardware and networking support, with a specific focus on cabling infrastructure. You will be responsible for installing, modifying, and repairing computer hardware, as well as running and terminating complex cabling systems. This role also includes a variety of other projects. If you enjoy traveling, working in a fast-paced environment, and have strong technical skills, we welcome your application.

Requirements

• Prior experience running and terminating Cat 6 and Fiber Optic cable is highly desired.
• Previous experience with electrical systems (specifically Low Voltage) is highly desired.
• BICSI certification is a plus (we provide support to obtain this within your first 60 days); A+ certification is highly desired.
• Ability to travel 50% of the time, both in and out of state, including overnight stays.
• Must be able to lift up to 50 lbs., use proper lifting techniques, climb ladders, and work comfortably at heights of 3–40 ft.
• Exceptional organizational skills, professional presence, and the ability to work efficiently both in a team and independently.
• High school diploma (or GED), reliable transportation, and a valid driver’s license with an exceptional driving record.
• Must be able to pass a drug screening and background check.

Nice To Haves

• BICSI certification
• A+ certification

Responsibilities

• Pulling cable, establishing pathways, and following industry best practices for navigation and stringing.
• Terminating and testing Cat 6 and Fiber Optic cables, as well as coaxial cable and modular vs. non-modular patch panels.
• Installing J-hooks, support rings, cable slings, cable trays, ladder racks, conduits, and raceways.
• Providing onsite support for desktops, laptops, and servers, including installs, moves, adds, and changes.
• Maintaining daily performance of systems, running diagnostic programs, and identifying hardware/software problems.
• Communicating accurately and professionally with customers regarding repair steps, parts ordered, and estimated completion times.
• Performing inventory management and maintaining a working knowledge of all operating standards and practices.

Benefits

• 401(k) with match
• Medical
• Dental
• Vision
• Paid holidays
• Generous PTO plan
• Company Vehicle
• Travel loyalty points
• Daily per diem while traveling overnight
• Support and coverage for professional certifications (including BICSI)
• High-quality tools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees