Hospital Technician - UPMC Children's & St. Margaret

Daniels Health•Pittsburgh, PA

2d•Onsite

About The Position

Daniels Health is searching for a customer service-oriented individual to join us as a Traveling Field Service Representative. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. This role involves personal transportation to UPMC Hospitals, working with clinical staff to ensure proper healthcare waste segregation, timely container exchanges, and container fill accuracy. The representative will also be responsible for the inspection and servicing of all Daniels’ products within their assigned hospital or medical center, including entering procedural areas and working around sensitive patients and equipment. Maintaining adequate inventory levels, clear communication, and strong relationship management with hospital and Daniels staff are key. The role requires communicating and escalating customer issues to management for timely resolution using a company-provided smartphone. Maintaining professional, positive working relationships with customers and other hospital staff independently is expected. The representative will also ensure the staging area is neat and orderly and will be on their feet for a significant part of the day, including standing, walking, lifting containers up to 50 lbs, and pushing/pulling wheeled transporters up to approximately 300 lbs.

Requirements

Personal transportation to multiple Hospitals!!
Willingness to take a 5 panel urine drug screening
Willingness to take a 7 year background check
Previous experience in a warehouse labor-intensive job (repetitive lifitng of 50lbs to 75lb containers!!)
Basic math and ability to read/record weights accurately
Familiarity with weighbridge/scale systems
Comfort with repetitive tasks while maintaining quality standards
Comfortable standing for extended periods and working in PPE
Proven longevity with employers
Can-do attitude!!
Seeking EVS, Housekeeping, Sterilization Technician Experience!

Responsibilities

Maintaining inventory and delivering the first line of customer service on behalf of Daniels.
Teaming up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location.
Working with clinical staff within UPMC Hospitals to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy.
Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment.
Maintaining adequate inventory levels of container stock at a location and department level.
Clear communications and strong relationship management with hospital staff and Daniels staff.
Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties.
Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision.
Ensuring staging area is neat and orderly after entering and before leaving the facility.
Standing and walking for a significant part of the day.
Lifting containers weighing up to 50 lbs.
Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs.